Operation Support Officer

We are looking for Business Support Officers with 1+ years of experience in e-commerce or customer support. In this role, you shall provide a range of administrative and support services to facilitate business operations and service delivery such as desk research, replying & answering customer inquiries, filling out potential applications, and much more.

Under the supervision of F&A Manager, responsible for ensuring the smooth operations of administrative management systems and services in the officeEnsure office facilities and utilities are maintained and functional;Ensure cleanliness of office and its premises in an efficient and effective way;Ensure to arrange electrical, other equipment repair and...

Analyze support operational processes and recommend improvements.Analyze transactional data to align with knowledge improvement, TNA, FAQs, Best practices.Work closely with different departments to assist support agents operation.Team scheduling and staffing recommendations based on operational, peak, and off peak times.

Resolve operational problems within the defined schedules and service level agreements.Analyze root causes of operational malfunctions and provide resolutions.Handle escalated issues and follow-up on outstanding issues promptly.Develop preventive measures and document issue resolution procedures.Manage job calendars and flows to ensure timely...

The Travelers Community is Expanding in Amman! We have a new vacancy for “Junior Operations Officer", and we are looking for fresh graduates to join our team. This Vacancy Requirements are: - To be passionate about helping others as well as learning new things every day.- Good English (Written and Spoken).- 0-2 years of experience.- IT-related degrees...

Operations Support: Collaborate with teams to troubleshoot production issues, and provide expert guidance for optimum production procedures with minimum waste and maximum yield.Raw Materials Management: Evaluate alternatives, manage changes, and optimize costs of raw materials and packaging.Finished Products Cost Optimization: Analyze formulas prices in...

Collaborates with and supports all Amman based staff to deliver the required systems/operations support.Maintains office efficiency by planning and keeping all office systems functioning.Ensures compliance with applicable health, building, zoning, and safety licensing and certification requirements.Assure timely onboarding of new staff in the Amman office,...

Supports the F&A Manager and the Grants Specialist with day to day project logistics, finance, procurement, travel, and administrative operations;Office OperationsEstablishes systems for weekly inventory of basic supplies (i.e, printer paper, ink, cleaning supplies, etc.)Maintains a central filing system for required documents and formsSchedules office...

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Currently we are seeking a dynamic and customer-focused individual to join our team as a...

Drafting, checking, and approving financial reports for partner organizations, ensuring the respect of and compliance with procedures based on financial and HR policies as well as donor rules.Facilitate the monthly review of financial documentation by Compliance department and liaison with IPs on any clarifications needed.Prepare monthly accountancy based on...

Manage and provide guidance to project operations personnelReviews scopes of work for LCNs, or STTA for field-based operational/admin/logistics rolesEnsures that non-financial client audits are followed based on USAID/Abt procedures (such as operational audits (vehicle audits))Coordinates field office start-up activities (and closeout activities including...

Line management for support staff such as Finance, HR & Admin and Logistics.Member of the Area Management GroupCompliance with and adherence to policies, guidance and handbooks and donor/auditor requirementsProvide input on operational support to the Area Plan of Action, and to coordinate and align operational support with programme plans at Area...

To find, nurture and support remarkable Talent from local and global talent pools.This includes ensuring that they are inducted into the agency properly, fully indoctrinated into our Culture, Mission, Vision and Values and are absolutely the right fit (Get it, Want it and Capable to do it) for Tanasuk and its Global team of digital experts.To ensure that the...

Support development of financial, administrative, human resources and operations management systems and processes required to support activity implementation, ensuring compliance with USAID rules and regulations, contract requirements, FHI 360 policies, and host government lawsMaintain financial, grants, and/or administrative reporting and tracking systems...

Support development of financial, administrative, human resources and operations management systems and processes required to support activity implementation, ensuring compliance with USAID rules and regulations, contract requirements, FHI 360 policies, and host government lawsMaintain financial, grants, and/or administrative reporting and tracking systems...

Operations ExecutiveRole Overview:Operations ExecutiveDaily follow-up and support to the Middle-Mile KPIs operational excellence, leveraging systems and processes to maximize the operations' efficiency and productivity.Statistical/Analytical skills to study Data, analyze trends.Analyze data on actual performance against target and provide action plan to...

This role involves coordinating with regional offices, production teams, content platforms, and overseeing content distribution strategies. The Content Operations Coordinator will work closely with the Content Operations Manager to maintain high-quality content and efficient workflows.  Responsibilities :  Content Production...

About the jobRole Overview:Operations ExecutiveDaily follow-up and support to the Middle-Mile KPIs operational excellence, leveraging systems and processes to maximize the operations' efficiency and productivity.Statistical/Analytical skills to study Data, analyze trends.Analyze data on actual performance against target and provide action plan to solve...

Communicating with customers by making and receiving outbound and inbound calls, and handling customers queries on different channels and platforms.Assessing new leads upon liwwa’s Eligibility and Application requirements, by using a set of tools to analyze and provide an initial assessment for the borrower's creditworthiness.

Provide support and guidance to all Country Offices in Middle East, including oversight of all Supply Chain and Operations functions in line with RI and donor policies and regulations.Work with the Country Directors and in-country SC & Ops teams to improve operational systems and ensure standard operation policies and procedures are adhered to.Provide...