Customer Accounts Advisor
2 weeks ago
- Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
- Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
- Sell customers on the benefits of timely lease agreement renewal payments
- Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
- Assist with merchandise returns and guest deliveries as directed by management
- Clean and certify merchandise in the Quality Assurance Center for all items personally returned
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Account Manager III
3 weeks ago
Amman, Jordan TE Connectivity Full timeServe as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions...
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Technical Advisor
4 weeks ago
Amman, Jordan Microsoft Full timeThe Technical Advisor's responsibilities include developing applications, providing technical expertise, and coordinating Technicians' activities. ... To be successful as a Technical Advisor, you should provide exceptional customer service, display efficient multitasking abilities, and be detail-oriented.
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Account Manager
4 weeks ago
Amman, Jordan CLIENT OF TIRO INTERNATIONAL Full timeServe as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions...
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Account Sales Manager
1 month ago
Amman, Jordan Client of Ajeets Management Full timeServe as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions...
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Program Advisor
3 weeks ago
Amman, Jordan Morganti Group Inc.–Jordan Full timeAbout the CompanyMorgan International is a leading regional professional education and training services provider with a global reach across 28 locations worldwide.Morgan has a broad portfolio of training programs that include certifications, diplomas, workshops, and Continuing Professional Education courses across seven industries including accounting,...
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Customer Success Advisor
1 month ago
Amman, Jordan myGwork Full timeOrchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territoryBuild relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customersIn collaboration with...
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Supervisor - Customer Care
3 days ago
Amman, Jordan Chalhoub Group Full timeFollowing the Hybrid Customer Care Department Standards for Excellence.Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk in, phone, email, online chat)Identify ways to personalize the experience of every customer, whenever possible.Always deal with the most difficult customers in a...
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Fashion Advisor
3 weeks ago
Amman, Jordan Diva Trading Resources Full timeCompany Description Diva Fashion is a luxury fashion retailer established in 2009 by a team of professionals with a proven track record in the retail industry. Our mission is to operate and promote luxury fashion brands in the Jordanian market. We have multiple stores located in Amman, Jordan, including Taj Lifestyle and Zara Centre, where we showcase a wide...
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Service Advisor Engineer
7 days ago
Amman, Jordan Central Trade & Auto Co. Full timeAbout the jobJob Summary:Service Advisor Engineer is the first point of contact with customers and also acts as a representative of the service center. Key Responsibility Areas: Acts as an advisor / consultant, communicate effectively with customers (verbally & in writing) and provide applicable solutionsFollow company policies of receiving and delivering...
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Technical Advisor
1 month ago
Amman, Jordan Microsoft Full timeCoach and mentor Front Line engineers to deliver exceptional customer service.Act internally as a customer advocate.Guide peer team and internal teams to ensure are Empowering, Helping and Advising customersFocus on readiness and technical triage/training creation and delivery.Collaborate on cross-team and cross-product technical issues by working with...
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HIC-Gateway Customer Service Advisor
3 weeks ago
Amman, Jordan DHL Full timeThe Tracing Advisor should be a self-motivated individual, capable of working within a high-pressure environment in order to resolve complaints and issues effectively. Must also have excellent written and oral communication skills. The jobholder must be able to remain calm under pressure and to be able to handle objections in a reasonable and professional...
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Customer Consultant Core Content
2 weeks ago
Amman, Jordan Elsevier Full timeDrive successful implementation and adoption of the solution portfolio at the customers in your territory.Act as a trusted advisor to the customer by providing in-depth product training, support and guidance directly aligned to the specific research workflow and to positively impact their research outcomes.On-going monitoring of customer value/use/adoption?...
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Customer Success Account Mgmt IC4
1 month ago
Amman, Jordan Microsoft Full timeFulfill Support contract obligations by driving quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions.Partner with your customer and Account Team to prioritize and plan customer engagements and programs across Cloud and on-premises workloads.Define outcomes to improve the...
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Customer Service Advisor
1 month ago
Amman, Jordan Zain Jordan Full timeHanding a high volume of in-bound calls and greet customers in a courteous and professional manner.Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.Provide product and service information to our customers.Promote products and services by understanding customer needs and interest and providing them with the...
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Supervisor - Customer Care
2 days ago
Amman, Jordan Chalhoub Group Full timeINSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...
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Supervisor - Customer Care
2 days ago
Amman, Amman, Jordan Chalhoub Group Full timeINSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...
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Customer Service Advisor
1 month ago
Amman, Jordan CRYSTEL Full timeWill be esponsible for handling customers’ interactionsWill communicate with customers’ via multiple channelsAnswer all incoming requests and address customers’ problems in a timely mannerLog all necessary interaction details as instructedRe-direct requests as per the set processes and take full information as requiredFollow company...
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Global advisor Program Manager
2 weeks ago
Amman, Jordan Amazon Full timeIndividual in this role should have demonstrated success in an environment, which offers ambiguously defined problems, big challenges, and quick changes.You are expected to balance big thinking with detailed execution and solid cross-functional collaborative results-oriented work.You will be working in a fast-paced environment where every day brings new...
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Account Manager II
1 month ago
Amman, Jordan Drata Full timeAbout the jobDrata is hiring an Account Manager 2 for our EMEA region who will help grow our footprint within our current customer portfolio and execute our strategy. You will collaborate on customer marketing initiatives, shape product prioritization, partner with our Customer Success and Technical Support teams. Your key responsibilities include renewing...
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Physical and Nutrition Advisor
3 weeks ago
Amman, Jordan First Nutrition Full timePhysical and Nutrition Advisor Company Overview:First Nutrition stands as a pioneering force in the realm of sports nutrition, boasting almost three decades of unparalleled expertise in catering to the dynamic needs of athletes and fitness enthusiasts across the Middle East and North African region. As we grow, we are seeking a passionate and detail oriented...