Customer Relationship Manager

4 days ago


Amman, Amman, Jordan Qoyod Full time 18,000 - 30,000 per year

Job Summary

As a Customer Relationship Manager, you will be the primary point of contact for assigned customers post-onboarding. Your focus will be on ensuring customer satisfaction, proactively improving their health score, and driving subscription renewals.

Responsibilities

* Own and manage relationships with assigned customers, acting as their main advocate within the company.
* Proactively monitor customer health scores, identify potential risks, and implement retention strategies.
* Conduct regular check-ins to review usage, address concerns, and highlight opportunities for additional value.
* Collaborate with internal teams to resolve customer issues and provide timely support.
* Identify upsell and cross-sell opportunities to drive account growth.
* Ensure timely and successful renewals of customer subscriptions.

* Identifying up-sell and cross-sell opportunities.

Requirements

* 2–3 years of experience in customer relationship management, preferably in SaaS companies.
* Excellent communication skills (written and verbal).
* Strong problem-solving abilities and professional customer handling.
* Proficiency in using CRM tools like HubSpot.
* Analytical skills and the ability to interpret data for informed decision-making.



  • Amman, Amman, Jordan Bank of Jordan Full time 20,000 - 40,000 per year

    Bank of Jordan, a highly reputable financial institution in Jordan, is seeking a skilled Customers Relationship Manager - Liabilities to join our esteemed team. As a Customers Relationship Manager, you will be responsible for managing and nurturing relationships with our valuable customers, specifically focusing on liabilities. You will provide exceptional...


  • Amman, Amman, Jordan Bank of Jordan Full time 15,000 - 30,000 per year

    Are you ready to take your career in banking to the next level? Bank of Jordan, a renowned leader in Jordan's financial landscape, is seeking a passionate and dynamic Relationship Manager for SME's to join our team. As a Relationship Manager, you will play a crucial role in maintaining and expanding our relationships with Small and Medium-sized Enterprises....


  • Amman, Amman, Jordan Bank of Jordan Full time 30,000 - 60,000 per year

    Bank of Jordan is seeking a highly motivated and experienced Relationship Manager/ Corporate to join our dynamic team. As a renowned leader in Jordan's financial landscape, Bank of Jordan is dedicated to providing exceptional banking services and fostering innovation in a supportive and inclusive work environment. As a Relationship Manager/ Corporate, you...


  • Amman, Amman, Jordan KitchenPark Full time 15,000 - 30,000 per year

    Who we are KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in. Every time we launch a...


  • Amman, Amman, Jordan ProgressSoft Full time 15,000 - 30,000 per year

    We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment...


  • Amman, Amman, Jordan Merrick Bank Full time 40,000 - 80,000 per year

    Join our team - and take the next step in achieving a fulfilling careerWhat We DoAt CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most.Who We Are CardWorks, Inc. is a diversified...


  • Amman, Amman, Jordan Syarah Full time 15,000 - 25,000 per year

    Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing,...


  • Amman, Amman, Jordan Jeeny Full time $60,000 - $80,000 per year

    About the CompanyJeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Since our...

  • Account Manager

    4 days ago


    Amman, Amman, Jordan Optimiza Full time $40,000 - $60,000 per year

    Manage and maintain client relationships to ensure customer satisfaction and loyalty.• Identify and evaluate potential sales leads, qualifying them for further engagement.• Schedule and conduct meetings and presentations with clients to showcase company services.• Collaborate with team members and other departments to optimize sales efforts.• Update...

  • Account Manager

    4 days ago


    Amman, Amman, Jordan Optimiza Full time $20,000 - $40,000 per year

    Manage and maintain client relationships to ensure customer satisfaction and loyalty.• Identify and evaluate potential sales leads, qualifying them for further engagement.• Schedule and conduct meetings and presentations with clients to showcase company services.• Collaborate with team members and other departments to optimize sales efforts.• Update...