Hotel Night Auditor

4 weeks ago


Amman, Amman, Jordan Accor Full time
Job Summary

We are seeking a highly organized and detail-oriented Night Receptionist to join our team at Accor. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel's financial and administrative tasks.

Key Responsibilities
  • Financial Management
    • Process invoices, transactions, room charges, refunds, and prepare checkout bills
    • Monitor and check accounting ledger to ensure accuracy and balance
    • Audit financial statement accounts such as receivables and revenues
  • Front Desk Operations
    • Check guests in and out of the hotel
    • Handle and respond to guests' needs, requests, and complaints
    • Answer phone calls and make reservations
  • Reporting and Administration
    • Prepare daily reports and summary cash balance
    • Summarize each night's operations and list follow-up tasks for management
Requirements
  • Minimum 2 years of bookkeeping and front desk experience
  • Proficient in MS Office, PMS, and CRM software
  • Outstanding verbal and written communication skills
  • Detail-oriented and strong organizational skills
  • Strong interpersonal skills
Preferred Qualifications
  • Opera System expert
  • High school diploma or equivalent; Associate or Bachelor's degree in Hotel Management or related field
  • Past experience in customer service or hospitality

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