Front Desk Associate

4 weeks ago


Amman, Amman, Jordan Accor Full time

Job Title: Night Receptionist

Company: Accor

Job Summary:

We are seeking a highly organized and detail-oriented Night Receptionist to join our team at Accor. As a Night Receptionist, you will be responsible for ensuring the smooth operation of our hotel's front desk and accounting functions during the night shift.

Key Responsibilities:

  • Financial Management: Maintain accurate and up-to-date financial records, including invoices, transactions, room charges, and refunds.
  • Accounting and Auditing: Monitor and check accounting ledgers, verify account balances, and perform audits on financial statement accounts.
  • Front Desk Operations: Check guests in and out, handle guest requests and complaints, and answer phone calls and make reservations.
  • Reporting and Administration: Prepare daily reports and summary cash balances, and follow end-of-day procedures.

Requirements:

  • Education: High school diploma or equivalent; Associate or Bachelor's degree in Hotel Management or related field is a plus.
  • Experience: Minimum 2 years of bookkeeping and front desk experience, with expertise in Opera System and proficiency in MS Office, PMS, and CRM software.
  • Skills: Outstanding verbal and written communication skills, detail-oriented and strong organizational skills, strong interpersonal skills, and analytical mind with strong attention to detail.

What We Offer:

Accor offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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