Accor Reservations Expert

4 weeks ago


Amman, Amman, Jordan Accor Full time
{"title": "Reservations Agent", "description": "Key Responsibilities
  • Guest Service
    • Provide exceptional customer service to guests, ensuring a positive experience.
    • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Reservation Management
    • Process reservations accurately and efficiently, using the Property Management System.
    • Manage room inventory, ensuring optimal occupancy and revenue.
    • Coordinate with other departments to ensure seamless guest experiences.
  • Communication
    • Communicate effectively with guests, colleagues, and other departments to ensure smooth operations.
    • Respond to guest requests and concerns in a timely and professional manner.
  • Revenue Growth
    • Maximize revenue by upselling guest rooms and recommending hotel facilities.
    • Identify opportunities to increase revenue and implement strategies to achieve goals.
  • Team Collaboration
    • Work collaboratively with the Sales and other departments to achieve business objectives.
    • Share knowledge and best practices with colleagues to improve overall performance.
Requirements
  • Knowledge and Skills
    • Knowledge of hotel operations, including room management and revenue growth strategies.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Education and Experience
    • High school diploma or equivalent required; degree in hospitality or related field preferred.
    • Minimum 1 year of experience in reservations or a related field.
What We Offer
  • Competitive Compensation and Benefits
    • Competitive salary and benefits package.
    • Opportunities for career growth and professional development.
  • Collaborative Work Environment
    • Collaborative and dynamic work environment.
    • Opportunities to work with a diverse team of professionals.
"}
  • Reservations Agent

    2 weeks ago


    Amman, Amman, Jordan Accor Full time

    Job Title: Reservations AgentAccor is seeking a highly skilled and customer-focused Reservations Agent to join our team. As a Reservations Agent, you will be responsible for handling guest reservations, ensuring seamless check-in and check-out processes, and providing exceptional customer service.Key Responsibilities:Process guest reservations and requests...


  • Amman, Amman, Jordan Accor Full time

    {"Job Title": "Reservations Agent", "Job Description": "Key ResponsibilitiesDeliver exceptional customer service to guests and internal stakeholders.Process and manage room reservations, ensuring accuracy and efficiency.Communicate with guests, sales offices, and other departments to coordinate reservations and special requests.Stay up-to-date on hotel...


  • Amman, Amman, Jordan Accor Full time

    Job Title: Reservations AgentCompany DescriptionFairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel's exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms...

  • Reservations Agent

    2 weeks ago


    Amman, Amman, Jordan Accor Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Service: Consistently offer professional, friendly,...


  • Amman, Amman, Jordan Accor Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Reservation Management: Process and manage...


  • Amman, Amman, Jordan Accor Full time

    Job SummaryWe are seeking a highly skilled and experienced Reservations Manager to join our team at Accor. As a key member of our Reservations department, you will be responsible for leading and managing all aspects of the team, ensuring exceptional service standards are met, and maximizing revenue through effective room sales and hotel services.Key...


  • Amman, Amman, Jordan Accor Full time

    Job Title: Reservations SupervisorJoin our team at Fairmont Amman as a Reservations Supervisor, where you will be responsible for ensuring seamless guest experiences through efficient reservation management.Key Responsibilities:Manage room reservations, ensuring accuracy and timely updates.Provide exceptional customer service, responding to guest inquiries...


  • Amman, Amman, Jordan Accor Full time

    Job Title: Reservations SupervisorJoin our team at Fairmont Amman as a Reservations Supervisor, where you will be responsible for ensuring seamless guest experiences through efficient reservation management.Key Responsibilities:Manage room reservations, rooming lists, and updates to ensure accurate and timely check-in and check-out processes.Maximize revenue...


  • Amman, Amman, Jordan Accor Full time

    Job Title: Reservations SupervisorJoin our team at Fairmont Amman as a Reservations Supervisor, where you will be responsible for ensuring seamless guest experiences through efficient and effective reservation management.Key Responsibilities:Manage room reservations, rooming lists, and updates to ensure accuracy and a smooth check-in and check-out...


  • Amman, Amman, Jordan Accor Full time

    Job Title: Reservations SupervisorJoin our team at Fairmont Amman as a Reservations Supervisor, where you will be responsible for ensuring seamless guest experiences through efficient and effective reservation management.Key Responsibilities:Manage and coordinate room reservations, ensuring accuracy and timely updates.Provide exceptional customer service,...


  • Amman, Amman, Jordan Accor Full time

    Job SummaryWe are seeking a highly skilled and experienced Reservations Supervisor to join our team at Fairmont Amman. As a key member of our reservations team, you will be responsible for ensuring seamless and efficient guest experiences through effective room reservations and management.Key ResponsibilitiesGuest ServiceProvide exceptional customer service...

  • Hotel Night Auditor

    4 weeks ago


    Amman, Amman, Jordan Accor Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Night Receptionist to join our team at Accor. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel's financial and administrative tasks.Key ResponsibilitiesFinancial ManagementProcess invoices, transactions, room charges, refunds, and...

  • Hotel Night Auditor

    4 weeks ago


    Amman, Amman, Jordan Accor Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Night Receptionist to join our team at Accor. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel's financial and administrative tasks.Key ResponsibilitiesFinancial ManagementProcess invoices, transactions, room charges, refunds, and...

  • Front Desk Associate

    4 weeks ago


    Amman, Amman, Jordan Accor Full time

    Job Title: Night ReceptionistCompany: AccorJob Summary:We are seeking a highly organized and detail-oriented Night Receptionist to join our team at Accor. As a Night Receptionist, you will be responsible for ensuring the smooth operation of our hotel's front desk and accounting functions during the night shift.Key Responsibilities:Financial Management:...

  • Hotel Night Auditor

    4 days ago


    Amman, Amman, Jordan Accor Full time

    Job Title: Night ReceptionistWe are seeking a highly organized and detail-oriented Night Receptionist to join our team at Accor. As a Night Receptionist, you will be responsible for ensuring the smooth operation of our hotel's front desk and accounting functions during the night shift.Key Responsibilities:Financial Record Keeping: Maintain accurate and...


  • Amman, Amman, Jordan BC Travel Full time

    Travel Consultant Job DescriptionThis is a full-time on-site role for a Travel Consultant at BC Travel in Amman. The Travel Consultant will be responsible for managing travel arrangements, providing excellent customer service, handling reservations, and offering expert travel consulting services to clients on a daily basis.Key Responsibilities:Manage travel...


  • Amman, Amman, Jordan BC Travel Full time

    Travel Consultant Role at BC TravelThis is a full-time on-site position for a Travel Consultant at BC Travel in Amman. The Travel Consultant will be responsible for managing travel arrangements, providing excellent customer service, handling reservations, and offering expert travel consulting services to clients on a daily basis.Key Responsibilities:Manage...

  • Head Driver Guide

    4 weeks ago


    Amman, Amman, Jordan Accor Full time

    Job DescriptionAs a Head Driver Guide at Accor, you will be responsible for delivering exceptional game drive experiences to our guests. Your primary goal is to ensure that every guest has an unforgettable experience, aligning with our resort's standards of excellence.Key ResponsibilitiesEnsure the highest quality of game drive experience for guestsHost...


  • Amman, Amman, Jordan Accor Full time

    {"title": "Guest Relations Agent", "description": "Deliver Exceptional Guest ExperiencesAs a Guest Relations Agent at Accor, you will be the face of our hospitality brand, ensuring that every guest feels valued and cared for. Your role will involve building strong relationships with our guests, understanding their needs and preferences, and delivering...

  • Butler

    1 week ago


    Amman, Amman, Jordan Accor Full time

    Job Title: ButlerJob Summary:We are seeking a highly skilled and experienced Butler to join our team at Accor. As a Butler, you will play a vital role in ensuring the exceptional experience of our discerning guests. Your primary responsibility will be to provide warm, anticipative service, exceeding the needs and expectations of our guests.Key...