Retail Store Manager

3 weeks ago


Amman, Amman, Jordan ARAMEX Full time
{"Job Title": "Retail Outlet Executive", "Job Description": "Key Responsibilities
  • Resolve customer complaints in a timely manner to maintain customer satisfaction.
  • Ensure accurate and up-to-date cash handling procedures.
  • Contribute to meeting cash targets and achieving business objectives.
  • Provide exceptional customer service to walk-in customers, addressing their needs promptly and efficiently.
  • Sell cash shipments and promote Aramex products to customers.
  • Manage customer expectations and sustain high customer satisfaction levels.
  • Implement and promote Aramex's loyalty program, "Aramex Smiles."
  • Collaborate with the team to achieve shared objectives and facilitate the flow of information.
  • Ensure outlet customer satisfaction and handle relevant customer service cases.
  • Process and prepare cash shipments for shipping and handle outstanding reports.
  • Adhere to company policies, including HSSE, compliance, and sustainability.
Requirements
  • Business or related field of study
  • Excellent communication and interpersonal skills
  • Flexibility and adaptability
"}
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