Customer Growth Advocate

1 day ago

Amman, Jordan beBeeGrowth Full time
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Syarah is on a mission to revolutionize car buying in Saudi and the Middle East. We provide an end-to-end digital experience for customers, enabling them to purchase cars from the comfort of their homes.

We seek ambitious professionals to help us harness technology and delight our customers, driving growth in the auto sector.

All employees are expected to adhere to Syarah's core values: Tolerance, Transparency, Respect, Integrity, and Positivity

Job Description:

The Customer Growth Specialist manages customer retention, lifecycle marketing, loyalty, and referral programs while overseeing analytics and MarTech tools to drive growth and engagement across channels.

Key Responsibilities:
  • A) Analytics & MarTech
  • Manage and optimize marketing tech tools, dashboards, tags, pixels, and reports.
  • Serve as the primary point of contact for BI, product, and tech teams to align on data requirements.
  • Define KPIs and reporting cadence in partnership with BI.
  • B) CRM & Lifecycle
  • Plan and execute push, in-app messaging, email campaigns, and automated journeys.
  • Manage customer retention and re-engagement programs.
  • Oversee customer engagement platforms.
  • C) Loyalty & Referral Programs
  • Design, implement, and optimize loyalty and referral programs.
  • Track performance, analyze results, and propose improvements to drive growth.
Requirements:
  • 3+ years of experience in growth marketing, CRM, or retention roles.
  • Familiarity with marketing analytics, MarTech tools, and attribution platforms.
  • Strong project management and cross-functional collaboration skills.
  • Excellent communication and analytical abilities.
Benefits:

This role offers a unique opportunity to contribute to a dynamic organization, working closely with experienced professionals to drive growth and innovation.

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