Network Support Specialist

3 weeks ago


Amman, Amman, Jordan DOROOB HR Consulting & Recruitment Full time
Job Description

We are seeking a skilled Network Support Specialist to join our team at DOROOB HR Consulting & Recruitment.

Key Responsibilities
  • Network Environment Knowledge
    • Understanding of WAN, LAN, and WLAN environments
  • Network Infrastructure Knowledge
    • Basic knowledge of routers, switches, servers, broadband circuits, and T1, T3, DS1, DS3 circuits
  • ITSM Tool Experience
    • Previous experience using an IT Service Management (ITSM) tool
  • Network Monitoring Tool Experience
    • Previous experience using a network monitoring tool
  • ITIL Processes
    • Understanding of ITIL processes
  • Customer Focus
    • Customer-focused approach
  • Multitasking
    • Ability to multitask
  • Communication Skills
    • Good spoken and written English language skills
Requirements
  • Education
    • Relevant education or equivalent experience
  • Experience
    • Previous experience in a similar role


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