IT Infrastructure Support Specialist

6 hours ago


Amman, Amman, Jordan KPMG Saudi Arabia Full time
Job Summary

We are seeking a highly skilled IT Application Support Specialist to join our team at KPMG Saudi Arabia. The successful candidate will be responsible for providing second-level support for software and hardware problems, performing application support and vendor interfacing services, and assisting in the implementation and administration of Data Center architectures.

Key Responsibilities
  • Support IT Infrastructure: Prepare for new or updated services and manage the change process within established regulatory, legal, and IT standards.
  • Provide Technical Support: Troubleshoot and resolve hardware, software, or network and system problems.
  • Application Support: Perform application support and vendor interfacing services on behalf of the cluster.
  • Data Center Administration: Assist in the implementation and administration of Data Center architectures.
  • Network Security: Plan and implement network security measures to protect data, software, and hardware.
  • Performance Monitoring: Monitor the performance of information technology systems to determine cost and productivity levels, and provide recommendations for improving the IT infrastructure.
  • Business Requirements Analysis: Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
  • Vendor Assessment: Assess vendors and develop test strategies for new hardware and software.
Requirements
  • Education: Bachelor's Degree in Information Technology or Computer Science and Information Systems.
  • Skills: Strong technical skills, excellent problem-solving abilities, and effective communication skills.


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