Windows Infrastructure Specialist

8 hours ago


Amman, Amman, Jordan Network International Full time
Job Title: Windows Administrator

We are seeking a highly skilled Windows Administrator to join our team at Network International. As a key member of our IT department, you will be responsible for ensuring the availability and performance of our Windows infrastructure environment.

Key Responsibilities:
  • Availability Management: Ensure that the availability of our services exceeds the defined service levels.
  • Performance Management and Quality of Service: Define performance management parameters for related services, ensure they exceed defined performance levels, and review performance regularly to avoid disruption to services.
  • Change and Configuration Management: Ensure that changes to servers, endpoints, and security are managed and operate within agreed service levels, and that changes to applications are performed within architecture guidelines.
  • Incident and Problem Management: Provide 1st and 2nd-level support for incidents and problems related to front-end solutions, ensure that incidents and problems do not impact agreed service levels, and support end users on complex technical issues.
  • License Management: Manage all licenses related to server infrastructure within the scope of the team, ensure that services are operated within defined measures and controls, and ensure licenses are renewed on a regular basis.
  • Disaster Recovery: Work closely with other teams to achieve overall disaster recovery and continuity to suit organizational needs, provide data protection, recovery, and business continuity, and test and validate disaster recovery and business continuity methods in Windows.

Requirements: To be successful in this role, you will need to have a strong background in Windows administration, excellent problem-solving skills, and the ability to work effectively in a team environment.



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