Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Amazon. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and driving business growth through data-driven insights.
- Key Responsibilities:
- Define business requirements and use data and metrics to generate actionable insights.
- Collaborate with cross-functional teams to develop and implement data-driven solutions.
- Analyze complex data sets to identify trends and patterns.
- Develop and maintain advanced SQL/ETL skills to extract and manipulate data.
- Design and implement data visualization dashboards using QuickSight, Tableau, or similar tools.
- Present findings and recommendations to stakeholders in a clear and concise manner.
- Work effectively in a fast-paced environment with tight deadlines.
- Communicate complex ideas and data insights to both technical and non-technical audiences.
Requirements:
- Bachelor's degree in Engineering, Mathematics, Statistics, or a similar quantitative discipline.
- 2-3 years of experience in a relevant field, such as Business Analyst, Data Scientist, Business Intelligence Engineer, or Data Engineer.
- Advanced proficiency in SQL/ETL, Microsoft Excel, and statistical analysis tools and techniques.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
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Amman, Amman, Jordan Amazon Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email,...
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Amman, Amman, Jordan Amazon Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email,...
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