Customer Service Representative
1 week ago
At HTT-High Tech Talents, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring our customers receive top-notch support.
Responsibilities:- Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and timeliness, and maintaining a high level of customer satisfaction.
- Customer Account Management: Maintain and manage customer accounts to ensure a smooth, personalized experience, and build strong relationships with our customers.
- Responsive Communication: Respond promptly to customer inquiries, issues, phone calls, and emails, demonstrating excellent communication skills and a customer-centric approach.
- Proactive Follow-up: Initiate proactive follow-up with customers regarding their orders, providing updates via email and phone calls, and ensuring timely resolution of issues.
- Support for Field Team: Collaborate closely with the Field Team to assist them in achieving sales and service objectives, and provide support as needed.
- Coordinate with Team: Effectively communicate between departments, acting as a conduit between the Field Team and Production Teams, and ensuring seamless coordination of efforts.
- Document Handling: Efficiently process documents related to products, shipping, and price quotes, and maintain accurate records.
- Logistics Coordination: Arrange shipping and logistics from our warehouses to customers, ensuring on-time delivery and meeting customer expectations.
- Forecasting and Relationship Building: Collaborate with customers on order forecasting and work towards nurturing strong, lasting relationships with both existing and new customers.
- Shift Flexibility: The ability to work fixed late shifts in the office from Monday to Friday, from 05:00 PM to 02:00 AM Jordan time.
- Language Proficiency: Fluency in English, both written and spoken.
- Customer Service Experience: Prior experience in Account Management or Customer Service, with a proven track record of delivering exceptional customer service.
- Communication Excellence: Exceptional phone etiquette, along with strong verbal, written, and interpersonal skills.
- Problem-Solving Ability: Ability to solve real-time problems with minimal oversight, and think critically to resolve complex issues.
- Organizational Skills: The capability to multitask, organize, and effectively prioritize your workload, ensuring timely completion of tasks and projects.
-
Customer Service Representative
1 week ago
Amman, Amman, Jordan Migrate Full timeJob Title: Customer Care RepresentativeMigrate is seeking a highly skilled and motivated Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Provide timely and effective...
-
Customer Service Representative
4 weeks ago
Amman, Amman, Jordan Amazon Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email,...
-
Customer Service Representative
3 weeks ago
Amman, Amman, Jordan Rotana Hotel Full timeRotana Hotel Job Description **Job Title:** Customer Service Representative **Job Summary:** We are seeking a highly skilled and professional Customer Service Representative to join our team at Rotana Hotel. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and...
-
Customer Service Representative
3 weeks ago
Amman, Amman, Jordan Rotana Hotel Full timeRotana Hotel Job Description **Job Title:** Customer Service Representative **Job Summary:** We are seeking a highly skilled and professional Customer Service Representative to join our team at Rotana Hotel. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and...
-
Customer Service Representative
3 weeks ago
Amman, Amman, Jordan Umniah Full timeCustomer Service RepresentativeAt Umniah, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...
-
Customer Service Representative
3 weeks ago
Amman, Amman, Jordan Thrifty car rental JO Full timeCustomer Service RepresentativeAt Thrifty car rental JO, we are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Handle customer inquiries and concerns via telephone and emailProvide prompt responses to customer inquiriesGather and assess all relevant information to address inquiries and complaintsManage customer...
-
Customer Service Representative
4 weeks ago
Amman, Amman, Jordan Umniah Full timeCustomer Service RepresentativeAt Umniah, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...
-
Customer Service Representative
4 weeks ago
Amman, Amman, Jordan Migrate Full time{"h1": "Customer Service Representative at Migrate", "p": "As a Customer Service Representative at Migrate, you will be responsible for providing exceptional customer service to clients enrolled in our debt settlement program. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Responsibilities:* Answer...
-
Customer Service Representative
1 week ago
Amman, Amman, Jordan SameDayCustom Full timeCustomer Service RepresentativeAt SameDayCustom, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Maintaining a Positive...
-
Customer Service Representative
1 month ago
Amman, Amman, Jordan Migrate Full timeAbout the RoleMigrate is seeking a highly skilled and empathetic Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Support: Respond to client inquiries and resolve issues...
-
Customer Service Representative
1 month ago
Amman, Amman, Jordan Amazon Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Amazon. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer...
-
Customer Service Representative
4 weeks ago
Amman, Amman, Jordan Thrifty car rental JO Full timeCustomer Service RepresentativeAt Thrifty car rental JO, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Handle customer inquiries and...
-
Customer Service Representative
3 weeks ago
Amman, Amman, Jordan HTT-High Tech Talents Full timeCustomer Service RepresentativeAt HTT-High Tech Talents, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Efficient Order Processing: Seamlessly process...
-
Customer Service Representative
4 weeks ago
Amman, Amman, Jordan HTT-High Tech Talents Full timeCustomer Service RepresentativeAt HTT-High Tech Talents, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Efficient Order Processing: Seamlessly process customer...
-
Customer Service Representative
1 month ago
Amman, Amman, Jordan HYATT HOTELS GROUP Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at HYATT HOTELS GROUP. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesDeliver Exceptional Guest Service:...
-
Virtual Customer Service Representative
2 weeks ago
Amman, Amman, Jordan Amazon Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email,...
-
Customer Service Representative
4 weeks ago
Amman, Amman, Jordan HYATT HOTELS GROUP Full time{"title": "Key Responsibilities", "content": "Delivering Exceptional Guest ServiceAs a key member of the HYATT HOTELS GROUP team, you will be responsible for delivering exceptional guest service at all times. This includes providing excellent service to internal customers as appropriate, being familiar with the hotel's products and services and policies, and...
-
Customer Service Representative
4 weeks ago
Amman, Amman, Jordan Rotana Hotel Full timeRotana Hotel Job Description **Job Title:** Customer Service Representative **Job Summary:** We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rotana Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is...
-
Customer Service Representative
4 weeks ago
Amman, Amman, Jordan CFI Jordan Full timeCustomer Support Role at CFI Jordan **Job Summary:** We are seeking a skilled Customer Service Representative to join our team at CFI Jordan. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. **Key Responsibilities:** * Respond to all incoming phone calls and...
-
Customer Service Representative
1 week ago
Amman, Amman, Jordan Amazon Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Amazon Customer Service team as a Virtual Customer Support representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, chat, and email.Key...
