Customer Facing Enablement Expert

1 month ago


Amman, Jordan Infobip Full time
  • Lead deployment of appropriate training, content, practices, forms, and tools to support the CF roles.
  • Support product launches by preparing and enabling the CF roles to understand and sell our solutions.
  • Responsible for aspects of foundational and continuous learning programs for CF roles, including but not limited to training content creation, scheduling and coordination, creation and deployment or delivery of on-demand courseware, and instructor-led sales training.
  • Responsible for tracking and analysis of courseware and enablement content usage. Reporting to managers and tracking performance of CF roles.
  • Supports frontline managers and leadership team in executing effective management disciplines, sales managerial skills and establishing a coaching program.
  • Manages various CF enablement projects and coordinates their scaling to regions.


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