Payment Operations Specialist
1 month ago
- Why should you be part of our success story?
A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
What You Will Enjoy Working On - Efficiently execute all processes and operations related to payments or our Deel-branded debit cards
- Accurately review and record data in our system and ensure consistency and precision
- Assist with payment or debit card inquiries or issues from our customers
- Coordinate with both internal cross-functional teams and our external partners on customer requests or issues
- Assist with providing payment or debit card expertise to improve processes, tooling, automation, and user experience
- Create and maintain process documentation
- Requirements
- You have 0-4 years of experience in an high-volume output operations team (your level/title will be based on your prior experience)
- You ideally have some experience at a scrappy startup especially within the FinTech industry.
- You have excellent written and verbal communication skills
- You are data-driven and have a structured approach to solving problems
- You are very organized and has an acute attention to detail
- You uphold a service-oriented mindset when working with internal and external teams
- You are willing to put in extra hours during our busy periods (typically around the end of month)
- You are able to work in an extremely fast-paced environment while maintaining quality and accuracy
- You are able to execute independently and maintain integrity in a fully remote company
- You are a fun and supportive teammate
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