Deputy general coordinator in charge of support services for Palestine

For more than 40 years, Médecins du Monde (MdM), a campaigning medical organisation committed to international solidarity, has been caring for the most vulnerable populations here and abroad. It has continued to bear witness to obstacles that exist in accessing healthcare and has secured sustainable improvements in health-for-all policies.

Those working for this independent organisation do not solely dispense care and treatment but condemn violations of human dignity and rights and fight to improve matters for populations living in precarious situations.

MdM France currently works in 30 countries across all continents to facilitate access to healthcare through 6 political battles:

• Sexual and Reproductive Health Rights
• Migration, Exile, Human Rights and Health
• Harm Reduction
• Environment and Health
• Humanitarian Space
• Healthcare systems and rights

MdM strategy in Palestine focuses on 2 pillars: Emergency Preparedness and Response (EPREP) including the reinforcement and provision of comprehensive primary health care and medical emergency response with a focus on Sexual & Reproductive Health and Rights (SRHR). Besides, MdM strategy includes of Mental Health & Psychosocial Support (MHPSS) and emergency response activities following critical incidents related to occupation, local partners capacity building and MHPSS integration at Ministry of Health (MOH) Primary Health Care Centres level (PHCCs).  

Under the supervision of the general coordinator, you are responsible for the overall management of the logistics, human resources (HR) and finance departments of the MdM Palestine mission. Your main role is to ensure the deployment of MdM frameworks, policies and procedures.

More precisely, your responsibilities are the following:

Coordination of support functions with programs

• Ensure effective collaboration between support teams, program teams, and external partners
• Manage resources to align with program needs and timelines
• Set up coordination mechanisms (e.g. meetings, shared tools)
• Represent support functions in national and consortium-level partnerships
• Ensure compliance with MdM procedures and standards
• Advise on issue resolution and operational risks

HR Support

• Ensure HR structure aligns with operational needs and legal requirements
• Oversee HR compliance, procedures and disciplinary actions
• Support staff onboarding, ethics compliance, and team cohesion

Finance Support

• Assist in budget development and financial planning
• Monitor budget execution and financial reporting
• Ensure transparency, compliance and resource optimization

Logistics Support

• Ensure logistics procedures meet MdM and donor standards
• Oversee supply chain, procurement and resource availability
• Support security logistics for teams and assets

Risk Management & Compliance

• Implement anti-fraud, corruption and abuse reporting mechanisms
• Ensure internal controls and segregation of duties
• Identify and mitigate financial and operational risks
• Lead or support audit preparation and response

Strategic Contribution

• Contribute to the country strategy and action planning
• Align support strategies with mission objectives and resources
• Facilitate coordination in project design, implementation and reporting
• Ensure support teams understand and address programmatic challenges

Team Management

• Recruit, train and evaluate support team staff
• Foster a positive, efficient team environment
• Manage workloads, schedules and performance reviews

Requirements

• Higher degree in one of the related field or project management
• Previous experience in a similar position or as HQ advisor in at least of the areas of expertise, or as field coordinator for several years in emergency contexts and with a strong interest in support services 
• Strong experience in team management in a humanitarian organization
• Previous working experience in the Middle East is an asset
• Adapt schedules according to priorities and unforeseen events
• Understand and identify institutional donors' cycles and procedures
• Read, develop and analyse a budget and carry out budget monitoring
• Negotiation and networking skills
• Ability to work under a minimum of supervision
• Excellent Microsoft Office skills (especially Excel)
• Knowledge of accountancy software
• Languages: fluency in English (both spoken and written), knowledge of Arabic is an asset
• You embrace the core values and support the proactive philosophy of Médecins du Monde

Benefits

• Starting date: October 15th, 2025
• 6-month contract
• Gross monthly salary: €3,627
• Position based in Amman, Jordan
• Premium equal to one month salary paid in two instalments - minimum of 6 months seniority required
• Expatriation bonus (10% gross salary per month)
• Transportation cost, vaccines and visas covered
• Guesthouse housing
• 22.5 recovery days per year
• 5 weeks of paid leaves per year
• Health insurance (contribution 50% covered by MdM and 50% by the employee)
• Insurance (repatriation…)

Médecins du Monde promotes trainings and internal mobility

As part of our measures to combat money laundering and financing of terrorism, any selected candidate may be subject to a background check on international sanctions lists (UN, the EU, France, the United States…). This information is handled confidentially and stored on a secure server. For more information on the processing of personal data throughout this process:

TELEPHONE APPLICATIONS WILL NOT BE ACCEPTED

Médecins du Monde reserves the right to fill the vacancy before the closing date for applications.

MdM stands up for the integration of people living with disabilities and fights against discrimination.