Workflow Coordinator

19 hours ago


Amman, Amman, Jordan MINDFREE Consulting Full time 15,000 - 30,000 per year


Our client is a leading global consulting firm, helping the world's top businesses, governments and organizations. Looking for a new "Workflow Coordinator".

This position reports to the Head of Visual Communications Services.

Responsibilities

Project Planning & Scheduling

  • Manage the VCS booking system and maintain a well-communicated schedule and up-todate entries for all phases of the VCS projects.
  • Prioritize project work, based on strategic importance, pending tasks, resources availability and deadlines.
  • Ensure projects brief/changes are clear and signed off.
  • Assist in VCS projects planning including but not limited to briefs, tasks breakdown, time estimation and project framework such as resources and final output definition.

Project Control

  • Coordinate input from the client to the internal team and vendor on time.
  • Ensure the project meets internal and client expectations in terms of budget, delivery timelines, and strategy.
  • Identify/track/manage/mitigate risk on clients projects. Escalate these issues to RPPL, CPL and/or client when necessary to ensure minimal impact to quality, budget, and timeline.
  • Actively collect and build on clients feedback to improve deliverables.

Project Communication

  • Manage day-to-day client interaction and communicate effectively with clients to identify their needs, set and manage their expectations and propose alternative solutions.
  • Provide updates on projects progress, risks, timelines in a timely manner.

Project Accounting & Finance

  • Understand the VCS ME pricing model, ensuring that charges reported by resources are aligned with the cost initially communicated to the client.
  • Validate and update the VCS booking system.
  • Follow up with clients regarding missing data, including charge codes.

Internal Project Reporting & Administration

  • Monitor the projects progress and update the VCS booking system.
  • Monitor and report client and team satisfaction, projects quality and success metrics.
  • Track tasks and sheets, submit reports (iTime, daily tracking sheets, etc.), report VCS deliverables.

Functional Responsibilities

  • Handle clients projects autonomously.
  • Apply correct use of firm templates and branding guidelines to produce high quality deliverables in an efficient and timely manner.
  • Participate in brainstorming sessions, create concepts, develop visuals and finalize projects related to Strategy& and to its clients.
  • Support with staff induction.

Knowledge, skills and abilities
Qualifications

  • Graphic design college degree
  • 2-3 years experience in graphic design. Experience in project coordination is a plus.

Skills

  • Fluency in spoken and written English and Arabic
  • Good knowledge of PowerPoint and other relevant Microsoft software (Word, Excel)
  • Excellent knowledge of Adobe Suite, UI/UX and web design knowledge is a plus


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