Key Accounts Executive

2 weeks ago

Amman, Amman, Jordan Khibraty Full time 20,000 - 25,000 per year

Our Client is looking for a motivated and detail-oriented Key Accounts Executive to join their dynamic sales team. This role is pivotal in managing the execution of sales strategies and account plans for modern trade / key accounts, ensuring strong business relationships, achieving sales targets, improving visibility, and maintaining high levels of customer satisfaction.

Key Responsibilities:

Sales & Account Management:

  • Supervise day-to-day operations with key accounts.

  • Ensure effective implementation of sales strategies, promotions, trade marketing activities and market activations at store level.

  • Monitor and achieve monthly, quarterly, and annual sales targets.

  • Track competitor activities, pricing, and promotions in the market.

  • Support in negotiating agreements with accounts regarding listings, displays, and promotions.

Execution & Merchandising:

  • Ensure planogram compliance, product availability, and visibility in all outlets.-Oversee execution of in-store promotions and activations.

  • Ensure timely replenishment of stock and avoid out-of-stock situations.

Customer Relationship Management

  • Build and maintain strong relationships with key account decision-makers.

  • Handle and resolve customer complaints or operational issues effectively.

  • Ensure customer satisfaction by providing excellent service and communication.

Reporting & Analysis:

  • Monitor sales performance and share regular reports with management.

  • Analyze sales data and provide insights to improve performance.

  • Recommend opportunities for growth within each account.

Key Performance Indicators (KPIs):

  • Achievement of sales targets for assigned key accounts.

  • Growth in market share and product distribution.

  • Effective execution of promotions and trade marketing activities.

  • Customer satisfaction and relationship strength.

  • Compliance with merchandising standards.

  • Team productivity and performance.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or related field.

  • 3–5 years' experience in FMCG sales, preferably with exposure to modern trade / key accounts.

  • Strong negotiation, communication, and interpersonal skills.

  • Proven leadership and team management capabilities.

  • Strong analytical and reporting skills.

  • Proficiency in MS Office (Excel, PowerPoint, Word).

  • A valid driver's license

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