Specialist - WhatsApp Engineering

4 days ago

Amman, Amman, Jordan Almosafer Full time

About the company:

At Almosafer (part of Seera Group), we're not just part of the travel industry; we're helping shape its future.

As Saudi Arabia's leading travel company, we serve millions across every segment of the travel and tourism ecosystem.

Rooted in our name "Almosafer," meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.

We're united by a bold vision: To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.

Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.

About the job:

As a JavaScript/Typescript Developer at Almosafer, you will be responsible for developing advanced WhatsApp & Call Center bot solutions and creating robust API services using Your main goal will be to develop high-quality software that aligns with our business goals and user needs.

Responsibilities:

  • Design and implement WhatsApp bots to enhance user engagement and automate communication processes.
  • Designing and building Call Center Genesis) Bots' logic for better understanding customers before being forwarded to Customer Support.
  • Develop and maintain scalable API services to support bot functionalities and other business processes.
  • Work with other API services and server-side integration to ensure smooth operation and security of applications.
  • Collaborate with cross-functional teams to define, design, and ship new features and services.
  • Maintain code integrity and organization, ensuring performance and responsiveness of applications.
  • Stay up-to-date with new technology trends and advancements in the JavaScript ecosystem.

Profile Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related Field.
  • WA Engineer JD2 Proven experience as a JavaScript Developer with expertise in and frameworks/libraries such as
  • Experience building chatbots, preferably on WhatsApp, is highly desirable.
  • Strong understanding of front-end technologies, including HTML5, CSS3, and JavaScript.
  • Familiarity with API design and development, and database management.
  • Ability to work in a dynamic, fast-paced environment.
  • Excellent problem-solving skills and attention to detail.

Being @ Almosafer:

At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.

Here, you will find:

A purpose-led workplace where your ideas can create real impact

Ongoing learning and development to help you grow with intention

Recognition that celebrates your wins, both big and small

A community built on trust, curiosity, and shared momentum

No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.

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