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Product Insight Specialist
2 months ago
We are seeking a skilled UX Researcher to join our team at Braintrust. As a key member of our design research team, you will play a critical role in driving the validation of designs and creation of insights that inform product decisions.
Key Responsibilities- Conduct research to gather insights on customer behavior, preferences, and pain points related to shopping and store navigation, time management, entertainment, health, and personal economics.
- Collaborate with design, software, and product management partners to share your findings and inform product development.
- Apply research methods appropriate to the questions at hand, from generative to evaluative, to gather actionable insights.
- Iteratively evaluate solutions and inform trade-offs to ensure alignment with organizational and product needs.
- Develop customer experience tools and frameworks, such as archetypes, journey maps, and knowledge management systems.
As a UX Researcher at Braintrust, you will have the opportunity to work on a wide range of projects and contribute to the development of innovative products that improve customer experiences.
