Documentation Customer Service Representative

2 weeks ago


Amman, Amman, Jordan Life1 International FZ-LLC Full time
Job Summary

We are seeking a highly skilled Documentation Customer Service Officer to join our team at Life1 International FZ-LLC. The successful candidate will be responsible for providing exceptional customer support and ensuring accurate and timely handling of the documentation process for RORO General Cargo and Container Shipments.

Key Responsibilities
  • Customer Support: Attend to customers' requests and inquiries for Import and Export Shipments, providing timely and accurate responses.
  • Documentation Process: Ensure accurate and timely handling of the documentation process for RORO General Cargo and Container Shipments, including manifest checking, customer notifications, amendments, and releases.
  • Operational Aspect: Handle the operational aspect of ISO Tanks and Containers (Import and Export), ensuring seamless execution of tasks.
  • Delivery Orders: Handle the delivery orders process, calculating customers' invoices and receiving payments.
Requirements
  • Qualifications: Up to 2 years of experience in Shipping and Logistics.
  • Communication Skills: Strong written and verbal communication skills.
  • Language Skills: Very good English language skills.


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