Estate Management Professional

7 days ago


Amman, Amman, Jordan Department for Business and Trade Full time
About the Role

We are seeking a highly skilled and experienced Estate Management Professional to join our team at the Department for Business and Trade. As an Estates Manager, you will play a critical role in ensuring the smooth operation of our estate and providing exceptional service to our customers.

Key Responsibilities
  • Delivering High-Quality Service
    • Work closely with customers to understand their needs and expectations, and develop clear plans to meet their requirements.
    • Regularly review the success of activities in the team to identify areas for improvement and implement changes to ensure high-quality service delivery.
    • Ensure that colleagues have the necessary tools and resources to deliver excellent customer service.
  • Effective Decision Making
    • Take responsibility for making informed and fair decisions, considering all options, costs, risks, and wider implications.
    • Collaborate with relevant stakeholders to gather information and advice when needed.
    • Communicate decisions clearly and concisely, both verbally and in writing.
  • Driving Improvement and Change
    • Regularly review and assess the effectiveness of own and team's work, identifying areas for improvement and suggesting ideas for change.
    • Encourage a positive and open approach to change, and support colleagues in adapting to new processes and procedures.
    • Identify opportunities to leverage technology to achieve efficient and effective results.
Requirements

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Proven experience in estate management or a related field.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.



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