Technical Support Engineer Magento Specialist

7 days ago


Amman, Amman, Jordan CC Staffing International Full time

A renowned e-commerce solutions company, CC Staffing International, is seeking a highly skilled Technical Support Engineer Magento Specialist. This role will be responsible for the ongoing maintenance and development of our headless Magento-based e-commerce platform.

Key Responsibilities:
  • Maintenance and Updates: Ensure seamless integration with the front-end and webview mobile app by providing regular maintenance updates to the Magento platform.
  • Webview Mobile App Support: Maintain and update the webview mobile app as needed to ensure optimal performance across all mobile devices.
  • Troubleshooting and Support: Deliver continuous technical support to address and resolve any issues that arise on both the website and mobile app, ensuring minimal downtime.
  • Performance Monitoring and Optimization: Regularly monitor the performance of both the Magento platform and webview app, conducting optimizations to improve loading times and overall site efficiency.
  • Platform Updates and Patch Management: Apply Magento updates, patches, and third-party module updates as needed to keep the platform current, stable, and secure.
  • Testing and Quality Assurance: Thoroughly test all maintenance updates and patches before deploying to production, ensuring stable performance with no interruptions to user experience.
Requirements:
  1. Magento Expertise: Proficient in Magento 2.0 development, including custom module development, theme customization, and extension integration.
  2. Web Development Skills: Strong knowledge of NodeJS, HTML, CSS, JavaScript, PHP, and MySQL.
  3. Experience: Minimum 1 year of experience in web development, with a proven track record of maintaining e-commerce projects.
  4. Problem-solving Abilities: Ability to identify, troubleshoot, and resolve technical issues efficiently.
  5. Communication Skills: Excellent verbal and written communication skills, enabling effective collaboration with the team and clients.
  6. Adaptability: Willingness to adapt to new technologies and methodologies as needed by the project.

The estimated salary range for this position is $80,000 - $110,000 per annum, depending on qualifications and experience. If you are a skilled Magento developer looking for a challenging role, please apply.



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