Hospitality Operations Manager
1 month ago
Quattro Village is a dynamic business in Amman, Jordan, operating in the commercial and sports sectors. Our ambitious projects include a commercial plaza with high-end tenants, indoor and outdoor Padel courts, a Summer Restaurant, and an Entertainment Area.
Role OverviewThis is a full-time on-site position for a Hospitality Manager located in Amman. The successful candidate will oversee all aspects of the hospitality department, including customer service, staff training, and operations.
Key Responsibilities- Develop and implement customer service strategies to enhance the guest experience
- Train and develop staff to ensure exceptional service delivery
- Manage hospitality operations, including food and beverage services
- Collaborate with cross-functional teams to drive business growth and excellence
- Ensure compliance with company policies and procedures
- Excellent communication and interpersonal skills
- Experience in customer service and hospitality operations
- Knowledge of the food and beverage industry
- Experience in staff training and development
- Bachelor's degree in Hospitality Management or related field
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and decision-making skills
- Fluency in Arabic and English
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