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Sales Development Operations Manager
2 months ago
We are seeking a highly skilled Sales Development Operations Manager to join our team at Deel. As a key member of our sales organization, you will be responsible for driving strategic initiatives to improve sales productivity, conversion rates, and revenue growth.
Key Responsibilities- Develop Strategic Roadmap: Partner with senior SDR leadership to create a multi-quarter roadmap to unlock higher SDR productivity, better conversion rates, and more closed-won revenue.
- Drive Change Management: Lead the implementation of effective change management in SDR processes and systems, including problem statement clarification, scoping, solution design, solution delivery, field enablement, and monitoring/tracking/SLA adherence.
- Automate Processes: Drive the automation of processes using optimized data wherever possible.
- Develop KPI Dashboards: Create and administer essential KPI dashboards for SDR performance, drive the cadence of inspection and associated action plans for failing performance based on KPIs.
- Lead a Team: Recruit, develop, and manage a team to execute on key pipeline generation and prospecting strategies.
- Manage Sales Development Tools: Maintain sales development tools (Salesforce, Outreach, Amplemarket, Apollo, LISN, etc.), evaluating performance and optimizing processes.
- Track and Report: Track and report on sales development funnel, including volume, quality, velocity, conversion, activities, etc., presenting data-driven insights for impact.
- Partner with Marketing: Partner closely with marketing to implement scoring, nurturing strategies, and inbound hand-offs between teams.
- Manage Junior Resources: Manage junior resources to effectively deliver against priorities.
- 5+ years of experience in a sales development manager or operations role.
- Demonstrated experience designing, implementing, and innovating sales development prospecting and pipeline strategies.
- Strong analytical proficiency, backed with application.
- Well-versed in prospecting strategies and tactics with ability to develop frameworks and platforms to best execute efficiency measures in a high-volume lead flow model.
- Proven track record of building and managing high-performing remote teams that consistently meet/exceed goals.
- Ability to understand and overcome nuances required to lead effective outbound campaigns.
- Impeccable communication skills and ability to work cross-functionally, build relationships, and influence in a fully remote set-up.
- Growth mindset with inherent curiosity and personal drive, ability to navigate ambiguity and operate independently in a fast-paced global environment.
