Senior Technical Support Specialist

Astronomical IT is looking for a skilled Technical Support Specialist to work with us in a full-time position. Astronomical IT is a technology startup in Amman with a focus on sophisticated technology solutions for the international market. Working for Astronomical IT will be the perfect opportunity to grow and develop your skillset in a very challenging...

Support specialists are responsible for reviewing and solving computer network and hardware problems for a business. They can work in a variety of industries to provide general support to a company's employees, or they can work at a technology or software as a service (SaaS) company and provide technical support on user experience issues that require...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

The Regional Technical Specialist will have functional technical supervision over other technical positions that support BaNEREI (Basic needs, economic recovery, economic inclusion) projects.The Regional Technical Specialist will also provide technical follow up of consultants, in her/his sector of expertise, to ensure they align with HI technical framework....

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

Ensures technical support to projects in line with the global technical frameworks and standards in his/her sectorial scopeProvides adequate technical guidance and support to Project Managers when relevant (adapt standards to PM’s tools, contributes to proposal writing and reporting in line with strategies, standards and mandatory transversal...

• Excellent English (reading, writing, and speaking) is a must• Ability to confidently provide technical support and assistance to tech-savvy customers regarding software issues• Experience with troubleshooting, finding solutions and support customers • Experience working with ticketing systems• Ability to demonstrate critical...

"JOB DESCRIPTION                                                Job Title:                                    Senior Procurement Specialist Program:                                   Recycling in Jordan Activity (JRA) Job...

Lead the technical specialists’ team, ensuring context appropriate, best practice, quality designs across all funding according to prioritized child well-being and donor objectives.Work with flexibility and agility to ensure technical specialists are available to meet organizational needs, including grant design, with timeliness and efficiency....

Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolutionCreate service requests and properly document all customer interactions and troubleshooting actions in the department's case management systemProvide tier 2/3 functional and technical support on eXplorance software...

Act as the first point of contact with the customer for open cases.• Gather enough information (logs and screenshots) on reported issues and perform detailed case analysis.• Reproduce the reported case when applicable to improve the understanding of the exact issue.• Rapidly respond to customers with case status, corrective actions, and time...

We are looking for an organized, efficient sales support specialist to be responsible for assisting the sales department in gaining and keeping customers.The sales support specialist responsibilities include tracking sales leads, providing customer service, and managing customer accounts.

: The Technical Advisor/Surveillance Focal Point will provide technical oversight as part of a multi-country project to strengthen integrated surveillance for COVID-19 pandemic response and other respiratory disease threats under the leadership of the Principal Investigator/Senior Technical Advisor.The successful candidate will work with the project team,...

Providing software application support under the supervision of the Senior Engineer.Performing analyses on software application functionality and suggesting improvements.Ensuring effective front end and back end functionality of applications.Consulting with the software development team, internal users, and clients to improve application performance.Managing...

"JOB DESCRIPTIONJob Title: Senior Procurement SpecialistProgram: Recycling in Jordan Activity (JRA)Job Classification: Long-Term Local Professional EmployeeStart Date of Position:TBDEnd Date of Position:TBDReporting to: Operations, Finance and Compliance DirectorBackground The Recycling in Jordan Activity (JRA) program is a multi-year project funded by...

After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B.There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.Responsibilities Proactively handling escalations, responding to issues in Jira and product enhancement requests in Deel speedDo...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

Provide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the heldpesk ticketing system.Take ownership of users’ request/issues and be...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

NMT Electronics is looking for a technical documentation specialist. The candidate must be able to execute at least on of the following duties:1. Drafting and organizing technical documentation content about some of our electronic products and services for both online and printable usage, in conjunction with other team members2. Aiding relevant technical...