Technical Support Specialist

Astronomical IT is looking for a skilled Technical Support Specialist to work with us in a full-time position. Astronomical IT is a technology startup in Amman with a focus on sophisticated technology solutions for the international market. Working for Astronomical IT will be the perfect opportunity to grow and develop your skillset in a very challenging...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

Support specialists are responsible for reviewing and solving computer network and hardware problems for a business. They can work in a variety of industries to provide general support to a company's employees, or they can work at a technology or software as a service (SaaS) company and provide technical support on user experience issues that require...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

The Regional Technical Specialist will have functional technical supervision over other technical positions that support BaNEREI (Basic needs, economic recovery, economic inclusion) projects.The Regional Technical Specialist will also provide technical follow up of consultants, in her/his sector of expertise, to ensure they align with HI technical framework....

Ensures technical support to projects in line with the global technical frameworks and standards in his/her sectorial scopeProvides adequate technical guidance and support to Project Managers when relevant (adapt standards to PM’s tools, contributes to proposal writing and reporting in line with strategies, standards and mandatory transversal...

• Excellent English (reading, writing, and speaking) is a must• Ability to confidently provide technical support and assistance to tech-savvy customers regarding software issues• Experience with troubleshooting, finding solutions and support customers • Experience working with ticketing systems• Ability to demonstrate critical...

Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolutionCreate service requests and properly document all customer interactions and troubleshooting actions in the department's case management systemProvide tier 2/3 functional and technical support on eXplorance software...

Lead the technical specialists’ team, ensuring context appropriate, best practice, quality designs across all funding according to prioritized child well-being and donor objectives.Work with flexibility and agility to ensure technical specialists are available to meet organizational needs, including grant design, with timeliness and efficiency....

We are looking for an organized, efficient sales support specialist to be responsible for assisting the sales department in gaining and keeping customers.The sales support specialist responsibilities include tracking sales leads, providing customer service, and managing customer accounts.

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts. Our communication systems...

Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...

NMT Electronics is looking for a technical documentation specialist. The candidate must be able to execute at least on of the following duties:1. Drafting and organizing technical documentation content about some of our electronic products and services for both online and printable usage, in conjunction with other team members2. Aiding relevant technical...

About The Role & TeamAs a senior technical support specialist your main responsibility is to perform all customer applications and infrastructure support activities according to SITA standards and procedures or customer requirements as appropriate maximizing customer satisfaction by applying industry-leading processes and procedures.Please note that the Job...

We look for extremely ambitious individuals with a wide range of interests who excel in their fields, are not afraid of challenges, and are constantly looking to improve their skills. We are particularly interested in conscientious and open individuals who are goal-oriented.Help clients resolve technical issues.Document all technical issues.Help anywhere...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you.We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue to operate as remote-work experts.Our communication systems and...

ERP Technical SpecialistJob ResponsibilitiesProvide ERP and other related software applications day to day support, including resolving user issues and troubleshooting technical problems.Manage and maintain data within the ERP system and related software applications, ensuring data accuracy, consistency, and integrity.Assist in configuring the ERP system and...

Install and configure computer hardware, software, systems, networks, and printerstroubleshoot system and network problems, diagnosing and solving hardware or software faults and respond in a timely manner to service issues and requests.Support the roll-out of new applications.Provide technical support across the company (this might be in person or...

Architect, lead, and continuously improve the technical support capability including strategy, organization structure, processes, tools and technologies to achieve the highest levels of customer success and satisfaction in order to meet all stated business objectivesLead geographically distributed service teams of Technical Support Specialists (currently...

Design, implement, and maintain systems infrastructure, including servers, storage, networking, and virtualization technologies.Perform system installations, upgrades, and configurations, ensuring seamless integration with existing infrastructure.Perform technical assessments and analysis of customer environments to identify opportunities for improvement and...