Reservations Ticketing Supervisor

1 month ago


Amman, Jordan Qatar Airways Full time
  • Handle customer requirements /cases professionally minimize customer waiting time.
  • Support Travel Agents with seat confirmation and arrange VIP Bookings/ ticketing queries.
  • Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis.
  • Assist staff and customer to resolve difficult issues/ problems pertaining to Reservations and Ticketing on a daily basis.
  • Encourage maximizing revenue for the Airline whenever possible.
  • Input reservation request through telephone, arranges reservations and routing using timetables, airline manuals, reference guides, and tariff book.
  • Maximize revenue, acting in the interest of the Company.
  • Ensures proper issuance of ATB for all types of ticketing transactions to reduce debit notes.


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