Reservations Supervisor

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures.Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify...

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures.Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify...

Company DescriptionFairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors...

Handle customer requirements /cases professionally minimize customer waiting time.Support Travel Agents with seat confirmation and arrange VIP Bookings/ ticketing queries.Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis.Assist staff and customer to resolve difficult issues/ problems...

Position SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type.Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests. Answer questions about...

Schedule services for individuals and large groups using spa salon reservations software systemCall guests to confirm scheduled servicesAnswer questions about available servicesUpdate the reservations cancellations list throughout the day inform providers of last-minute changes and resolve scheduling issues as needed by working with supervisor managerCheck...

Encourage, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide general orientation to guests upon arrival and provide information to guests about available recreation facilities and activities. Promote and sell services. Schedule services for individuals and large groups using...

Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly. Process guest check-ins, Check-outs, room assignments, reservations, and cancellations. Block rooms; activate keys. Set up guest accounts; verify/adjust billing; secure payment. Operate telephone switchboard station; assist with all...

. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager.Check in guests for appointments, confirm first and last name, and provide general spa...

Servicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ servicesDelivering service quality to the highest levelIssuing all passenger e-tickets and other customer documentation, to complete all customer bookings accurately.Maintain all operational aspects, which include no show actions, complaint...

Position SummaryWorking directly with the Director of Food & Beverage, F&B admin coordinator takes on the administrative responsibilities of the Food & Beverage department. Being in charge of maintaining records of purchasing, sales and assisting in event planning.Enter and retrieve information contained in computer databases using a keyboard, mouse, or...

Org. Setting and Reporting • Supervisor: The incumbent of this post is responsible to the Principal Training Centre. He/she supervises the administrative and technical staff. • Supervisees: The incumbent of this post supervises the staff in the assigned training centre including professional and support staff. Responsibilities • Supervises the...

Background Information - Job-specific The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. UNOPS supports partners to build a better future by providing services that increase the...