Customer Service Officer
1 month ago
Open Position: Senior IT Procurement Buyer (APAC Role)
An APAC IT Organisation is looking for Senior IT Procurement Buyer to join the team and be based in the Kuala Lumpur
Key responsibilities include:
- Good experience in performing purchasing work for IT equipment including supplier & vendor sourcing, negotiation, purchase order and order tracking
- Continuously maintaining the best purchase price and the highest level of quality, reliability and services with suppliers and vendors covering APAC regions
- Proactively manage procurement processes and establish SLAs with suppliers and vendors to ensure high-quality services and support provided to the regional offices
- Identify and lead regional IT sourcing projects consisting of IT software, hardware as well as maintenance contracts
- Develop long-term sourcing pipelines that drive total value, including cost savings, KPIs, supplier relationship management and etc
- Ability to work in a regional team environment to collate and act upon feedback from all levels within the business and sourcing environments
- Good communication and stakeholder management skills
If you are interested, please send your CV to and for a confidential
Visit
Please take note that only shortlisted candidates will be
#buyer #procurement #IT #InformationTechnology #software #hardware #maintainance #SLAs #KPIs #supplier #APAC #Regional #sourcing #career #cv #jobs #jobseeker #Malaysia #btcmalaysia #btcrecruitment
Business Development Manager, IT, Information Technology, btcrecruitment, btcmalaysia
-
Customer service agent
1 month ago
Amman, Jordan Baconi Group Holding Full timeCustomer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office.We are looking for a sharp professional to manage customer queries.Key skills:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Ability to stay calm when customers are stressed or upset.Excellent communication and...
-
Customer Service Officer
2 weeks ago
Amman, Jordan liwwa Full timeCommunicating with customers by making and receiving outbound and inbound calls, and handling customers visits and queries. Maintaining professional internal and external relationships that meet company core values.Generating and assessing new leads.Maintaining broad and in-depth knowledge of the product, its features, and pricing plans.Working with the...
-
Head of Customer Service
2 weeks ago
Amman, Jordan jeeny Full timeAbout Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...
-
Customer Service Agent
2 weeks ago
Amman, Jordan jeeny Full timeAbout Jeeny:Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in...
-
Customer Service
3 weeks ago
Amman, Jordan Aumet Full timeMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions,...
-
Customer Relationship Officer
4 weeks ago
Amman, Jordan Al-Nisr Al-Arabi Insurance Company Full timeCustomer Relationship Officers handle the concerns of the people who buy their company's products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.
-
Customer service staff
4 weeks ago
Amman, Jordan Specialized Leasing Company Full timeServes customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.
-
Customer Service Advisor
1 month ago
Amman, Jordan Zain Jordan Full timeHanding a high volume of in-bound calls and greet customers in a courteous and professional manner.Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner.Provide product and service information to our customers.Promote products and services by understanding customer needs and interest and providing them with the...
-
Customer Service Associate
1 month ago
Amman, Jordan Amazon Full timeAn Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate andprofessional customer service to all Amazon customers. This vital position requires an action-oriented,flexible problem-solver who will assist customers in expediting orders and correcting post-salesproblems. Associates communicate with customers primarily...
-
Customer Service Specialist
4 weeks ago
Amman, Jordan INGOT Broker Limited Full timePromptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management, along with...
-
Customer Service Executive
1 month ago
Amman, Jordan BitOasis Full timeMaintaining a positive, empathetic, and professional attitude towards customers at all timesResponding promptly to customer inquiries through various channelsAcknowledging and resolving customer complaints in a professional mannerKeeping records of customer interactions, comments, and complaintsCommunicating and coordinating with colleagues as...
-
Customs Accounting Officer
1 month ago
Amman, Jordan ARAMEX Full timeCustoms OfficerThe Customs Officer at ExampleCorp is responsible for inspecting incoming shipments and ensuring that they comply with customs regulations. This position is based at ExampleCorp's headquarters. The Customs Officer will work closely with the shipping department to ensure that all shipments are properly documented and that all duties and...
-
Customer Service Manager
1 month ago
Amman, Jordan Nuqtat Al Taknalojia Full timeDelivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers’ accountsKeeping a record of customer interaction and details of actions takenCommunicating with internal teams to discuss sales targetsGenerating sales leads,...
-
Customer Service Agent
1 month ago
Amman, Jordan Basket Full timeCreate an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appropriately. Ability to quickly identify and resolve customer inquiries. Act with...
-
Customer Service
2 weeks ago
Amman, Jordan Gold's Gym Full timeAssist members on the Gym Floor by being responsive to their needs in regards to instruction, information and assistance, being alert and cheerful at all timesTo be acknowledgeable in all aspects of the club operations and be able to provide information i.e. gold’s gym club rules and regulations, class timetables, promotions and club event.Educate and...
-
Customer Service Associate
1 month ago
Amman, Jordan Amazon Full timeExcellent customer service skills, including maintaining focus on the customer issue in a fast-paced environmentAbility to empathize with and prioritize customer needsDemonstrates interpersonal skills with a diverse customer baseDemonstrates conflict resolution, negotiation, and de-escalation skillsDemonstrates ownership to resolve challenging customer...
-
Customer Service Rep 3
1 week ago
Amman, Jordan Wells Fargo Full timeExperience processing complex transactions and performing extensive research to resolve complex customer inquiriesExcellent verbal, written, and interpersonal communication skillsAbility to interact effectively with internal and external partners and clients/customersAdvanced Microsoft Office skillsAbility to navigate multiple computer systems, applications,...
-
Service Advisor
1 month ago
Amman, Jordan Spartan Service Corp. Full timeResponsible for communicating with customers over the phone, email or chat to answer their questions and complaintsAnswer all incoming calls and address the caller’s problems in a timely mannerRe-direct calls as appropriate and take adequate messages when requiredPerform tasks following the company’s line of conduct and behave in a polite and...
-
Customer Service Sales Officer
1 month ago
Amman, Jordan We Connect Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
-
Customer Service
1 month ago
Amman, Jordan InfotoIntell Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.