IT Support Associate

1 month ago


Amman, Jordan APCO Worldwide Full time
  • 1-2 years of relevant experience, ideally with a professional services firm. We also consider freshers candidate who shows A genuine interest in technology.
  • Experience in Tier 1 or Tier 2 helpdesk support
  • Supporting PC and Mac software/hardware, peripherals
  • Hardware and software troubleshooting techniques, tools and utilities
  • Office365 or other business productivity suite administration experience is highly prefered
  • Experience working consistently within a ticket tracking system (e.g. Freshservice), assigning, updating and closing tickets in a reliable manner

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