Virtual Customer Support Associate

What will you do as a Customer Service Associate?As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email –this includes everything from order and product...

We are looking for high caliber Systems Engineer to join us at JDS.The candidate will be responsible for implementing and supporting customer environments containing:• VMware Virtualization, HCI, VDI solutions: VMware (vSphere/vROPS/vSAN/Horizon),OR• Microsoft (Hyper-V, RDP, Azure Stack HCI)

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate andprofessional customer service to all Amazon customers. This vital position requires an action-oriented,flexible problem-solver who will assist customers in expediting orders and correcting post-salesproblems. Associates communicate with customers primarily...

Creates high performing Customer Service Associates through an effective training deliveryDeliver our blended learning (instructor led training and eLearning) classes and programsSupports and nurtures a culture of ownership, engagement and teamworkCreate tailor-made curriculum and soft-skill contents to meet learning objectivesHelps Amazon Customer Service...

Installs and configures server hardware and software on physical and virtual servers running Windows Server, Active Directory, IIS, VMware ESX, Virtual Center, and others.Troubleshoots Windows and ESX server OS issues; independently utilizes all available resources (knowledge bases, online resources, etc.) to ensure timely resolution of server issues.Follows...

About the jobDescription The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.Demonstrates effective, clear and professional written and oral communication.Provides prompt and efficient service to Amazon Sellers and Merchants including the...

Be the CSD point of contact in region for CSS leadership.Lead the regional deployment of the CSS CSD Customer Aligned Support Manager and Engineer Capabilities.Work with the Area & OU leads to develop the regional Customer Aligned Support community to be successful.Support and enable the virtual CSS CSD organization consisting of Area & OU leads who are...

Who is building Persona?We are a global team of passionate problem-solvers who love creating new things and making our customers happy. Our team is made up of motivated, hardworking people from all over the world, united by a culture of continuous learning and improvement. What we are looking for:We are looking for a Virtual Assistant to help our clients...

About the jobDescriptionThe Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of...

About the jobDESCRIPTIONJob summary:The Seller Support on Boarding Associate acts as the primary interface between Amazon and our business partners. This is an onsite role.Associate are dedicated towards helping new seller get on-boarded on A.IN platform, the success measure is not just launching seller but more focused on how do we enable them to be...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements that help the system achieve its full potential, and we lean on AI to help...

Be the CSD point of contact in region for CSS leadership.Lead the regional deployment of the CSS CSD Customer Aligned Support Manager and Engineer Capabilities.Work with the Area & OU leads to develop the regional Customer Aligned Support community to be successful.Support and enable the virtual CSS CSD organization consisting of Area & OU leads who are...

Develop a culture of customer service.Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry.Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfaction, NPS, etc).Ensure customer support business continuity (scheduling, planning,...

Act as the first point of contact with the customer for open cases.• Gather enough information (logs and screenshots) on reported issues and perform detailed case analysis.• Reproduce the reported case when applicable to improve the understanding of the exact issue.• Rapidly respond to customers with case status, corrective actions, and time...

• Serve as a certified test center administrator for virtual and online testing• Read and understand all client test administration manuals and other documentation and be able to convey this information to others• Review requests for test administrations• Schedule and set up tests through the appropriate platforms and services•...

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Currently we are seeking a dynamic and customer-focused individual to join our team as a...

Be the face of unifonic when customers/partners experience issues or need something from the company.Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc.Liaise with internal teams or suppliers to escalate and solve issues.Deliver a great customer experience by ensuring the customer tickets are managed in...

Architect, lead, and continuously improve the technical support capability including strategy, organization structure, processes, tools and technologies to achieve the highest levels of customer success and satisfaction in order to meet all stated business objectivesLead geographically distributed service teams of Technical Support Specialists (currently...

ABB Motion is a pioneering technology leader, driving innovation in motion industries. We keep the world turning, while saving energy every day. Our motors and drives are an integral part of everyone's lives, writing the future of smart motion. You will be working as a Customer Support Specialist and will be the part of Motion Business Area for Drive...

Design, implement, and maintain systems infrastructure, including servers, storage, networking, and virtualization technologies.Perform system installations, upgrades, and configurations, ensuring seamless integration with existing infrastructure.Perform technical assessments and analysis of customer environments to identify opportunities for improvement and...