ERP Application Support

4 weeks ago


Amman, Jordan dawatech Full time
  • Provide ERP application training and support to clients and end-users
  • Train end users in specific modules of dawatech's ERP application.
  • Assist in gathering requirements and documenting business process
  • Manage schedules
  • Report project progress to management
  • Point of contact for resolving issues from employees and the clients
  • Provide post-sales support as needed.
  • Collect requirements, analyze businesses and execute process workshops
  • Participate in all ERP implementation steps as assigned
  • Consult client to collect all relevant data for implementation
  • Prepare necessary project documentations associated with implementation like manuals, customer query data, issue logs and their resolution
  • Develop and enforce collaborative working relationships with customers
  • Lead process reviews and application configuration discussions with clients

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