Housekeeping Order Taker

Responsible for answering all telephone calls and prioritizing said calls.Should have very good telephone etiquettes.Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.Should have good knowledge of room service menu's and on going promotions in other F&B...

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.Scheduling staff shifts and organizing replacements as required.Investigating and addressing complaints regarding poor housekeeping service.Providing training to the housekeeping staff.Regularly taking inventory of cleaning supplies and...

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.Scheduling staff shifts and organizing replacements as required.Investigating and addressing complaints regarding poor housekeeping service.Providing training to the housekeeping staff.Regularly taking inventory of cleaning supplies and...

Five years of Housekeeping experience preferredHigh School Diploma or GED requiredSpeak the English languageMust have good organizational and communication skills.Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.Scheduling staff shifts and organizing replacements as...

Job DescriptionThe Housekeeping Coordinator is responsible for coordinating back-end operations, communicate to relevant department on job orders, attends to guest request, you will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. To take responsibility for cost management to meet operational...

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all...

Assign Guest Rooms and Common Areas to Housekeeping Staff. ...Inspect Rooms and Common Areas for Cleanliness. ...Hire, Train, and Discipline Housekeeping Staff. ...Order Cleaning Supplies. ...Create Employee Schedules. ...Give Regular Reports to Senior Hotel Management.

Summary of Responsibilities:Reporting to the Housekeeping Manager. Responsibilities and essential job functions include but are not limited to the following administrative duties:* Consistently offer professional, friendly, and engaging service* Handle all calls for the Housekeeping department and ensures all messages, information and requests are logged,...

Take room service orders over the phone.Answer questions on menu selections, and check with kitchen staff.Answer guest questions or concerns regarding the origin, vintage, and style of various wines.Place and log call back for room service order.Notify guests and management of delays in service delivery.Communicate additional meal requirements, allergies,...

Handle the safekeeping, recording, collection of all keys and pagers held in the Housekeeping Office to ensure a safe and secure work environmentAnswer the telephone according to Rotana standards and record incoming requests and messages in order to communicate this information to concerned in a timely fashionReceive Lost and Found items and record and store...

About the jobOrganization- Grand Hyatt Amman Summary Grand Hyatt Amman enjoys a prime location at the heart of Amman. Grand Hyatt Amman is only a 45-minute drive from Queen Alia International Airport. The 312 rooms equipped with an array of modern amenities and latest technology. For meetings and conferences, the hotel is well equipped for hosting business...

Has an eye for detail and the ability to effectively deal with guests, other departments, and housekeeping staff.Obtaining the list of vacant rooms to be cleaned immediately, a list of prospective check-outs or discharges in order to prepare work assignments.Assigning the team members their duties, and inspecting the work for conformance to prescribed...

Assisting in the nursing activities with hospitalized patients, according to nurses and doctor’s prescription, universal hygiene standards and MSF protocols, standards and procedures in order to ensure the delivery of quality medical care for patients. ACCOUNTABILITIESS/He ensure the best condition for the patient.S/He will be the first contact person...

Should have good knowledge of room service menu's and on going promotions in other F&B outlet.Should be able to provide recommendations and suggestions to guests upon request.Be knowledgeable of all services, facilities and products offered by the hotel.Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all...

Answer phone an email inquiries from potential guests in a timely and respectful mannerGreet guests and visitors warmly and make them feel welcome and attendedOffer restaurant and activity recommendations and assist guests in arranging transportation and excursionsReceive and redirect mail, phone calls, packages, etcEnsure that guest spaces and lobby are...

Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs.Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.Collect the guest’s payment using either credit/debits cards, cash or checking...

Operate telephone switchboard station in order to answer telephone calls.Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.Answer, record, and process all guest calls,...

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.Receive, record, and relay messages accurately. Log all guest requests or issues into...

Operate telephone switchboard station in order to answer telephone calls.Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.Answer, record, and process all guest calls,...

Offer consistently professional, friendly, warm and engaging serviceGive a warm welcome and check in guests taking into account the established SOPsCheck out of departing guest in accordance with the established standardsSell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issuesResponsible for cash inventory, cashing...