Coord-Housekeeping

1 month ago


Amman, Jordan MARRIOTT International Full time
  • Summary of Responsibilities:
    Reporting to the Housekeeping Manager. Responsibilities and essential job functions include but are not limited to the following administrative duties:

    * Consistently offer professional, friendly, and engaging service
    * Handle all calls for the Housekeeping department and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for guests.
    * Process requests and delegates work assignments in a timely manner, follow up with the guest to ensure their satisfaction
    * Responsible for communicating all operational concerns to the leadership team and proactively addressing any day-to-day operational concerns.
    * Take a lead role in the coordination of all Housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks.
    * Maintain complete knowledge of all Housekeeping services, outlets, hotel areas / features and hours of operation.
    * Keep a complete updated inventory of linen and housekeeping supplies.
    * Order supplies as needed in coordination with management
    * Generate various operational reports for the coordination of the Housekeeping department.
    * Assist other housekeeping employees in maintaining clean and organized work and public areas.
    * Follow all safety and sanitation policies.
    * Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.


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