Tender Support Engineer

Office based technical sales support to customers enquiries and leadsServes customers by identifying their needs and engineering adaptations of products, tools, and servicesPreparation of customer proposalsPreparation of tender responses and requests for quotationsHandling of initial enquiriesCollation of information for proposals and tender...

About the jobJob Description:We are seeking a dedicated and detail-oriented Tender Coordinator to join our team. The successful candidate will play a crucial role in supporting our tendering process by providing administrative assistance, efficient data entry, and handling outdoor messenger tasks. This is an exciting opportunity for an individual who thrives...

Responsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)Identify cases that require escalation (either technically or strategically)Create and maintain incident management requests to product...

BOQ, Project Estimation, and Civil Engineering skillsNegotiation skills and experienceResearch skills and experienceExcellent written and verbal communication skillsAbility to work independently and as part of a teamBachelor's degree in Civil Engineering or related field1 to 3 years of experience in estimation, tendering, costing.

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

Respond to tenders and requests for proposals in a timely manner. Coordinate with various relevant parties to obtain necessary information, understand customer requirements and business objectives.Release tender documentation that clearly defines and meets client’s expectations and clearly describes the offered solution.Maintain a central register of...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find...

As we work to create a more connected customer experience across Microsoft we are focused on developing Connected Support Delivery (CSD). CSD is a customer-centric support delivery model for our most important commercial customers. As part of CSD, CSS Customer Aligned support resources work with other account aligned resources (e.g. CSAMs) from across...

Supports business departments in presales process through meetings, calls and technical documentation delivery.Takes role of a Project Manager in all Infobip projects including PMO projects.Takes ownership on coordinating tender process and is responsible for tender documentation.Feasibility analysis of all projects before implementation phase.Designs...

Help solve technically complex, strategic, high-profile or long-running customer cases that may require interaction with Software EngineeringResponsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g....

Responsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, customer expectation mgmt., etc.)Identify cases that require escalation (either...

This role is the highest-level customer support engineer we have - our tickets cannot be elevated above you. The problems are complex. The solutions might be configuration, database-level, or even code-level.Trilogy takes pride in its customer support quality and makes sure customers are impressed at every interaction. It’s an immense responsibility,...

About the jobCompany DescriptionGreen Sources Investment Company (GSI) is a specialized Engineering, Procurement and Construction (EPC) company established in 2009 for the implementation of renewable energy, specifically Photo Voltaic Solar. GSI provides fully integrated solutions for small- and large-scale PV businesses. Customer satisfaction is of utmost...

Be the CSD point of contact in region for CSS leadership.Lead the regional deployment of the CSS CSD Customer Aligned Support Manager and Engineer Capabilities.Work with the Area & OU leads to develop the regional Customer Aligned Support community to be successful.Support and enable the virtual CSS CSD organization consisting of Area & OU leads who are...

Leverages training, education, and previous experience to gather customer requirements, respectfully challenge customer assumptions, and translate into a supportable solution.Determine the technical requirements to meet client goals and act as liaison between the organization s sales/business development and architect & engineering groups.Respond to requests...

Coordination and supervision of installation of the mechanical and plumbing services of projects.Assist the project team and logistics division in procurement of mechanical equipment.Supervise mechanical installations and services in buildings, such as HVAc, Firefighting, and plumbing works.Assist contract division in preparing and evaluation of tender...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them withAsking insightful questions that get to the root cause of the customer’s problemGenerating solutions using your product knowledge and our knowledge basesSpending 25% of your time learning about new products, features, & solutions What You Won’t Be...

• Responsible for the customer support experience with Microsoft• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)• Identify cases that require escalation (either technically or strategically)• Create and maintain incident...

Responsible for the customer support experience with MicrosoftOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)Identify cases that require escalation (either technically or strategically)Create and maintain incident management requests to product...