agent services

Description POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...

Job Title: Guest Service Agent (FAMALE) Department: Guest service agent Location: Opal Hotel, Amman – Queen Alia Airport Road Job Summary: The Guest Service Agent is responsible for delivering a warm, professional, and seamless experience to guests throughout their stay, handling inquiries and requests in line with Opal Hotel's five-star service...

Description POSITION SUMMARY   Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all...

Additional Information Job Number 26114391 Job Category Rooms & Guest Services Operations Location Al-Hashemi Street, Aqaba, Jordan, Jordan, 77110VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

POSITION SUMMARY   Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...

We’re Hiring | Customer Service Agents Extensya is hiring English-speaking Customer Service Agents to join our growing team in Amman & Irbid! 📍 Locations: Amman & Irbid 🏢 Work Mode: On-site 🕐 Shifts: Rotating shifts / Full availability required Requirements Strong English communication skills – spoken and written. Bachelor’s degree,...

Discover Jordan’s Best Kept Secret. Immerse yourself in the atmosphere of relax, luxury and pristine wilderness of Read Sea. Work in a beach holiday destination located nearby Unesco world heritage site. Job summary:  Be the main contact at the Beach Club of famous TalaBay resort! Ensure the perfect execution of daily operation as well as large...

Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to...

DescriptionAbout JeenyJeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees...

Job Title: Front Office Agent Department: Front Office Location: Opal Hotel, Amman – Queen Alia Airport Road Job Summary: The Front Office Agent is responsible for providing a warm, professional, and efficient check-in/check-out experience for guests, handling inquiries and requests in line with Opal Hotel's five-star service standards. Key...

Company DescriptionFairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors...

Job Description A Call Center Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Process all incoming and outgoing calls accurately and courteously. Records and controls accurately wake up calls. Pages guests in co-operation with concerned departments. Assists guests with...

A Call Center Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Process all incoming and outgoing calls accurately and courteously. * Records and controls accurately wake up calls. * Pages guests in co-operation with concerned departments. * Assists guests with...

Sales Agent – MetLife Jordan Join one of the world's leading insurance companies and build a rewarding career in financial services. We're looking for ambitious Sales Agents to join our team in Amman. Mandatory Requirements - Bachelor's degree in Accounting, Finance, Banking, Economics, or Insurance. - Minimum 2 years of sales experience. - Excellent...

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to...

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

About AltivateAltivate is a digital transformation enabler on a mission to help businesses find smarter and more innovative ways of doing business. With headquarters located in Saudi Arabia along with three regional offices in Egypt, India, and Jordan, we combine different knowledge and technologies to offer our clients tailored solutions and services to...

Description POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.ResponsibilitiesRespond...