Online Account Manager

2 days ago

Amman, Amman, Jordan Delivery Hero Full time 20,000 - 25,000 per year
Company Description

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for an Online Account Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

WHAT'S ON YOUR PLATE?

  • Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.

  • Maintain continuous business relationships with vendors via regular phone calls and mails.

  • Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and companies.

  • Make sure that the item lists of the vendors are up to date at all times.

  • Optimize the vendor content (MOA, delivery time, prep time, etc).

  • Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

  • Advertisement sales: Acquiring and maintaining pictures from brand items,, branding Talabat stickers at vendors,, banners and newsletter.

  • Generate vendor coupons, promotions, and vouchers from existing vendors.

  • Convince vendors for brand promotion of Talabat pictures.

  • Transmission method optimization: Convincing vendors to use Pelican and properly use Check-in required features, replacement features

  • Convince vendors to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).

  • Encourage vendors to subscribe to the online payment gateway.

  • Coordinate with the vendor, if the vendor is live or active on Talabat, checking and resolving the reason, such as shutdown or stopped delivery

  • related to the brand on Sales Force.

WHAT DID WE ORDER?

Preferred candidates will be: 

  • Bachelor's Degree within Business Administration or any other related field

  • Minimum of 3+ years' experience within Sales

  • Negotiation Skills

  • Ability to meet deadlines and be flexible in working

  • Communication skills (Written and Verbal)

  • Strong analytical skills

  • Excel Skills

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