Facility Manager

6 hours ago

Amman, Amman, Jordan Client of Handover Consulting Full time 30,000 - 60,000 per year

Our client is currently looking for a qualified Facility Manager candidate who will be having the following key responsibilities:

  • Operational Oversight
  • Manage day-to-day operations of all facility management services across the complex.
  • Ensure compliance of all service providers with contractual obligations, service-level agreements, and operational policies.
  • Conduct regular inspections of common areas, equipment rooms, parking, and amenities to ensure proper upkeep and safety.
  • Service Provider Management
  • Oversee and evaluate the performance of service providers in security, cleaning, maintenance, elevators, and energy systems.
  • Coordinate corrective actions and follow up on performance gaps.
  • Lead weekly and monthly review meetings with all service providers.
  • Project and Maintenance Management
  • Monitor preventive and corrective maintenance schedules and ensure timely completion.
  • Review maintenance reports, service logs, breakdown incidents, and root-cause analyses.
  • Coordinate major repairs, capital projects, and building upgrades with contractors.
  • Health, Safety, and Risk Management
  • Ensure strict compliance with safety regulations, emergency procedures, and civil defense requirements.
  • Maintain incident response readiness and oversee reporting of incidents, hazards, and emergencies.
  • Develop and update risk registers, operational controls, and mitigation actions.
  • Resident and Stakeholder Coordination
  • Serve as the main operational contact for residents regarding issues, complaints, and maintenance requests.
  • Communicate major updates, scheduled maintenance, or disruptions to residents in coordination with the executive management.
  • Support the executive management in implementing new rules, guidelines, and community improvement initiatives.
  • Financial and Contract Management
  • Review vendor invoices and verify service delivery accuracy prior to submission to the executive management.
  • Support the executive management in budgeting, forecasting, and cost-control measures for operations and maintenance.
  • Assist in evaluating and selecting service providers when contracts are renewed or tendered.
  • Reporting and Documentation
  • Prepare weekly and monthly operational reports covering the status of services, maintenance, complaints, risks, and recommendations.
  • Maintain documentation for contracts, technical manuals, inspection reports, and compliance records.
  • Present operational insights and improvement proposals to the executive management.
Desired Candidate Profile

The client is looking for candidates who meet the following specifications:

  • holding a bachelor s degree in Engineering
  • proficiency in English and Arabic languages is a must.
  • 7+ years of experience in Facility Management, Building Operations, or Property Management.
  • Proven experience in managing residential or mixed-use complexes
  • Demonstrated background in supervising multiple outsourced contractors
  • Experience in managing service-level agreements, operational compliance, and resident communications
  • having strong working experience with MS Office applications

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