Human Capital Associate

1 day ago

Amman, Amman, Jordan ProgressSoft Full time 20,000 - 25,000 per year

We are looking to hire a Human Capital Associate / Officer who is responsible monitoring and ensuring accurate employee attendance tracking and reporting across the company, while acting as the primary HR point of contact to handle employees' inquiries, enforce company policies, and support the implementation of HR procedures in coordination with the headquarters HC team.

Responsibilities

  • Track and monitor daily employee attendance, leaves, lateness, and absences using the company's attendance system (e.g., Attendance system / HRMS).
  • Prepare daily, weekly, and monthly attendance reports and share them with the HR team at headquarters.
  • Ensure all attendance records are accurate, properly documented, and compliant with company policy.
  • Follow up with employees and department heads regarding attendance discrepancies or repeated violations.
  • Serve as the first point of contact for employees at the branch regarding HR-related inquiries (attendance, leaves, payroll cutoffs, etc.).
  • Ensure all employees understand and comply with company rules, policies, and code of conduct.
  • Support the HC Manager in communicating HC memos, announcements, and policy updates.
  • Report employee concerns or misconduct cases to the HC Manager in a timely and confidential manner.
  • Assist in onboarding new hires at the branch (collecting documents, explaining policies, arranging IDs, etc.).
  • Maintain HR files and documentation related to the branch staff.
  • Support in the preparation of HR periodic reports and analytics related to branch activities.
  • Coordinate with the HC team at HQ on payroll inputs related to attendance and leaves.
  • Handle any other duties incidental to the work as assigned by the direct manager.

Requirements

  • Bachelor's degree in Human Resources Management, Business Administration, or a related field.
  • 1–3 years of experience in HR operations or administrative HR roles (attendance, payroll support, or employee relations preferred).
  • Strong interpersonal and communication skills.
  • High attention to detail, accuracy, and confidentiality.
  • Good command of English and Arabic (spoken and written).
  • Proficiency in MS Office and HR/attendance systems.

Competencies:

  • Accountability and integrity.
  • Service-oriented mindset.
  • Ability to handle sensitive information discreetly. Time management and organizational skills.
  • Teamwork and cross-location collaboration.

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