Wine Service Manager
22 hours ago
At Marriott International, we are seeking a skilled Wine Service Manager to join our team. As a key member of our wine service team, you will be responsible for ensuring that our guests receive exceptional wine service.
Key Responsibilities:
- Communicate effectively with guests, employees, and departments to ensure seamless wine service.
- Develop and maintain wine lists, including pairing and suggesting wines to complement menu items.
- Attend wine tastings and build relationships with vendors to source high-quality wines.
- Design and implement wine promotions and incentive programs to drive sales and enhance the guest experience.
- Monitor and replenish wine inventory, ensuring that our cellar is well-stocked and organized.
- Conduct vintage and BIN number checks to ensure accuracy and quality.
- Lead staff wine tastings to educate and engage team members on wine knowledge.
- Complete opening and closing duties, including setting up supplies, cleaning equipment, and securing storage areas.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and guest well-being.
- Complete work orders for maintenance repairs and ensure that all equipment is in good working order.
- Issue, open, and serve wine/champagne bottles, while ensuring responsible serving practices.
- Secure liquors, beers, wines, coolers, cabinets, and storage areas, adhering to all state and local laws.
- Maintain accurate spill sheets and ensure that all records are up-to-date.
Requirements:
- Proven experience in wine service, preferably in a high-end hospitality setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, employees, and vendors.
- Knowledge of wine, including wine regions, varieties, and pairing principles.
- Ability to lead and motivate a team, with a focus on education and development.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment, with a focus on providing exceptional guest service.
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