Wine Service Manager

22 hours ago


Amman, Amman, Jordan MARRIOTT International Full time
Wine Service Manager

At Marriott International, we are seeking a skilled Wine Service Manager to join our team. As a key member of our wine service team, you will be responsible for ensuring that our guests receive exceptional wine service.

Key Responsibilities:

  • Communicate effectively with guests, employees, and departments to ensure seamless wine service.
  • Develop and maintain wine lists, including pairing and suggesting wines to complement menu items.
  • Attend wine tastings and build relationships with vendors to source high-quality wines.
  • Design and implement wine promotions and incentive programs to drive sales and enhance the guest experience.
  • Monitor and replenish wine inventory, ensuring that our cellar is well-stocked and organized.
  • Conduct vintage and BIN number checks to ensure accuracy and quality.
  • Lead staff wine tastings to educate and engage team members on wine knowledge.
  • Complete opening and closing duties, including setting up supplies, cleaning equipment, and securing storage areas.
  • Inspect storage areas for organization, use of FIFO, and cleanliness.
  • Complete scheduled inventories and stock necessary supplies.
  • Monitor dining rooms for seating availability, service, safety, and guest well-being.
  • Complete work orders for maintenance repairs and ensure that all equipment is in good working order.
  • Issue, open, and serve wine/champagne bottles, while ensuring responsible serving practices.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas, adhering to all state and local laws.
  • Maintain accurate spill sheets and ensure that all records are up-to-date.

Requirements:

  • Proven experience in wine service, preferably in a high-end hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, employees, and vendors.
  • Knowledge of wine, including wine regions, varieties, and pairing principles.
  • Ability to lead and motivate a team, with a focus on education and development.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional guest service.

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