ERP Technical Specialist

2 months ago


Amman, Amman, Jordan ARAMEX Full time
About the Role

We are seeking an experienced ERP Technical Specialist to join our team at ARAMEX. As a key member of our IT department, you will be responsible for providing technical support and expertise in the implementation and maintenance of our ERP system.

Key Responsibilities
  • System Integration and Configuration
    • Collaborate with cross-functional teams to integrate the ERP system with other software applications, databases, and systems.
    • Configure the ERP system to meet the organization's specific needs and requirements.
  • Data Management and Security
    • Manage and maintain data within the ERP system, ensuring data accuracy, consistency, and integrity.
    • Implement and maintain security measures within the ERP system to protect sensitive data and ensure compliance with data protection regulations.
  • Technical Support and Troubleshooting
    • Provide technical support and troubleshooting services for users, including resolving technical issues and errors in the ERP system.
    • Collaborate with the vendor's technical support to resolve complex technical issues.
  • Documentation and Knowledge Sharing
    • Maintain documentation of system configurations, changes, and processes to ensure transparency and knowledge sharing within the organization.
  • Project Support and Collaboration
    • Assist with ERP and software applications-related projects, such as upgrades, migrations, and new module implementations.
    Requirements
    • Technical Expertise
      • Familiarity with ERP systems is highly desirable. Specific experience with SAP is a significant advantage.
      • High-level knowledge in relevant programming languages, and databases, as well as an understanding of IT infrastructure, networking, and system administration.
    • Business Acumen
      • Experience with data analysis, data cleansing, and data migration in the context of ERP systems.
      • Demonstrated experience in providing end-user support and training, creating user manuals, and conducting training sessions.
    • Education and Experience
      • B.A Degree in Management Information Systems, Business Information Systems, Industrial Engineering, Computer Information Systems, Computer Science or related fields, Logistics Sciences or related fields.
      • Experience 1-3 years


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