Senior Network Systems Engineer

3 weeks ago


Amman, Amman, Jordan Trace Systems Inc. Full time
Job Description

Trace Systems Inc. is seeking a highly skilled Satellite Communications Specialist to join our team. As a key member of our technical staff, you will be responsible for providing expert-level support for our complex enterprise WAN and LAN networks, as well as our RF systems.

Key Responsibilities
  • Tier 2 and Tier 3 Network Support: Provide advanced technical support for our enterprise WAN and LAN networks, including troubleshooting and resolving complex issues.
  • RF Systems Support: Provide expert-level support for our RF systems, including troubleshooting and resolving issues related to satellite communications.
  • Problem Identification and Resolution: Identify and resolve sources of problems, ensuring minimal downtime and optimal system performance.
  • Service Request Management: Monitor and resolve service requests in accordance with published SLAs, ensuring timely and effective resolution of issues.
  • Network Management: Assist in establishing and enforcing best practice processes for network management, including configurations, monitoring, patch management, and security.
  • Equipment Operation and Maintenance: Operate and maintain satellite modems, redundancy switches, antennas, and other related equipment, ensuring optimal performance and minimal downtime.
  • TMDE Maintenance and Troubleshooting: Maintain and troubleshoot using any TMDE required over and above the BIT capability of the supported equipment.
  • Inventory Management: Manage and maintain telecommunication installation supplies, ensuring accurate inventory levels and timely replenishment.
  • System Administration: Operate satellite radios, FDMA, TDMA modems, and iDirect, Linkway modems and hubs, ensuring optimal system performance and minimal downtime.

We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a highly motivated and experienced Satellite Communications Specialist, we encourage you to apply for this exciting opportunity.



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