Support Process Improvement Specialist
1 week ago
The Support Process Improvement Lead will play a key role in analyzing and collaborating with Team Leaders and the Pod Manager to identify opportunities for improvement. This includes providing actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.
Responsibilities- Update knowledge materials to ensure accuracy and relevance.
- Foster interdepartmental collaborations to drive process improvements.
- Evaluate data trends to inform decision-making.
- Engage with the Pod Manager daily to discuss progress and challenges.
- Monitor and report on implemented changes to measure their impact.
- Lead cross-functional projects to improve support workflows.
- Develop a metrics-driven approach to track customer satisfaction and support team performance.
At Deel, we believe in fair and competitive pay that meets our employees where they are. Our total rewards programs reflect our commitment to inclusivity and access for all.
- Enjoy computer equipment applicable to your role.
- Participate in stock grant opportunities.
- Take advantage of additional perks and benefits based on your employment status and country.
- Choose where you work, whether it's your home, the beach, or a WeWork.
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Process Improvement Specialist
3 weeks ago
Amman, Amman, Jordan Deel Full time### Job Summary We are seeking a highly skilled Process Improvement Specialist to join our team at Deel. As a key member of our support operations, you will play a critical role in analyzing and improving our processes to enhance customer experiences. ### Key Responsibilities * Collaborate closely with Team Leaders and the Pod Manager to identify...
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Process Improvement Specialist
3 weeks ago
Amman, Amman, Jordan Deel Full time### Job Summary We are seeking a highly skilled Process Improvement Specialist to join our team at Deel. As a key member of our support operations, you will play a critical role in analyzing and improving our processes to enhance customer experiences. ### Key Responsibilities * Collaborate closely with Team Leaders and the Pod Manager to identify areas...
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Process Improvement Specialist
4 weeks ago
Amman, Amman, Jordan Deel Full time### Job Summary We are seeking a highly skilled Process Improvement Specialist to join our team at Deel. As a key member of our support operations, you will play a critical role in analyzing and improving our processes to enhance customer experiences. ### Key Responsibilities * Collaborate closely with Team Leaders and the Pod Manager to identify...
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Process Improvement Specialist
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Process Improvement Specialist
3 weeks ago
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Process Improvement Specialist
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Support Specialist
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IT Support Specialist
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Process Control Specialist
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Process Control Specialist
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Process Optimization Specialist
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Technical Support Specialist
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