Community Engagement Specialist
4 weeks ago
We are seeking a highly motivated and enthusiastic Community Manager to join our team at Mad Hook. As a key member of our community team, you will be responsible for engaging with our players through various channels, including social media and our games.
Key Responsibilities:
- Develop and implement community engagement strategies to foster a strong and active community around our games.
- Collaborate with our development team to plan and execute community events, such as livestreams and contests.
- Monitor and respond to player feedback and concerns through various channels, including social media and in-game messaging.
- Assist in creating and sending community reports to keep our players informed about upcoming events and updates.
- Provide exceptional customer service to our players, responding to their inquiries and concerns in a timely and professional manner.
Requirements:
- Passion for games and a strong understanding of the gaming community.
- Excellent communication and interpersonal skills, with the ability to work effectively with a diverse group of people.
- Fluency in Arabic and English, with the ability to communicate effectively with players from diverse backgrounds.
- Previous experience in customer service or a related field is a plus.
What We Offer:
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a talented team of professionals who are passionate about gaming and community building.
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