Marketing Expert Pro SME Segment
1 week ago
As a Marketing Expert Pro SME Segment at Orange Jordan, you will play a crucial role in identifying customer needs for Fixed, ADSL & Fiber bundles, offers, and services. You will participate in building and implementing marketing planning and roadmaps for Pro segment Fixed, ADSL & Fiber offers and bundles.
Key Responsibilities- Customer Needs Identification: Participate in identifying customer needs for Fixed, ADSL & Fiber bundles, offers, and services.
- Marketing Planning: Participate in building and implementing marketing planning and roadmaps for Pro segment Fixed, ADSL & Fiber offers and bundles.
- Product Development: Manage and follow up the products & offers development and deployment following TTM.
- Performance Monitoring: Monitor products & offers performance and implement corrective actions.
- Offer Creation: Create offers & promotions to increase usage, increase subscriber base.
- Business Case Preparation: Prepare business case.
- Communication: Initiate and follow-up communication for offers/promotions.
- Offer Activation: Follow up the offer's activations, revenues, achieving targets and usage analysis.
- Customer Journey: Work with concerned parties to facilitate customer journey, decrease churn, enhance loyalty and increase customer satisfaction.
- Direct Marketing: Work with Direct Marketing team to coordinate Direct marketing activities to increase sales.
- Sales Process: Monitor & enhance sales and after sales processed in all sales channels and generate prospective lists.
- Internal Training: Work with Go to Market to coordinate for internal training & support on new offers / promotions.
- Operational Plans: Prepare operational plans and financial plans for the offers and the Base.
- Product Innovation: Follow up with techno center and VAS team for new innovative products.
- Sales Feedback: Dealing with sales feedback and related complaints received from end users through front liners.
- Competitor Analysis: Work with Marketing Planning, Performance to follow up and monitor competitor's actions.
- Value Added Services: Work with Marketing New Business (Content & Portal) to promote offers & services and define value added service.
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Amman, Amman, Jordan Orange Jordan Full timeMarketing Expert Pro SME SegmentAt Orange Jordan, we are seeking a highly skilled Marketing Expert to join our Pro SME Segment team. As a key member of our marketing team, you will be responsible for identifying customer needs, building and implementing marketing plans, and managing product development and deployment.Key Responsibilities:Customer Needs...
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Amman, Amman, Jordan Orange Jordan Full timeKey Accountabilities:As a Marketing Expert at Orange Jordan, you will be responsible for identifying customer needs for Fixed, ADSL & mobile bundles, offers and services. You will participate in building and implementing marketing planning and roadmaps for Pro segment Fixed, ADSL & mobile offers and bundles.Customer Needs Identification: Participate in...
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