Marketing Strategist

4 weeks ago


Amman, Amman, Jordan Orange Jordan Full time
Marketing Expert Job Description

At Orange Jordan, we are seeking a highly skilled Marketing Expert to join our team. The successful candidate will be responsible for identifying customer needs, developing marketing strategies, and implementing plans to increase sales and customer satisfaction.

Key Responsibilities:
  • Customer Needs Identification: Participate in identifying customer needs for Fixed, ADSL & mobile bundles, offers, and services.
  • Marketing Planning: Participate in building and implementing marketing planning and roadmaps for Pro segment Fixed, ADSL & mobile offers and bundles.
  • Product Development: Manage and follow up the products & offers development and deployment following TTM.
  • Performance Monitoring: Monitor products & offers performance and implement corrective actions.
  • Offer Creation: Create offers & promotions to increase usage, increase subscriber base.
  • Business Case Preparation: Prepare business case.
  • Communication: Initiate and follow-up communication for offers/promotions.
  • Offer Activation: Follow up the offers activations, revenues, achieving targets and usage analysis.
  • Customer Journey: Work with concerned parties to facilitate customer journey, decrease churn, enhance loyalty and increase customer satisfaction.
  • Direct Marketing: Work with Direct Marketing team to coordinate Direct marketing activities to increase sales.
  • Sales Process: Monitor & enhance sales and after sales processed in all sales channels and generate prospective lists.
  • Internal Training: Work with Go to Market to coordinate for internal training & support on new offers / promotions.
  • Operational Plans: Prepare operational plans and financial plans for the offers and the Base.
  • Product Innovation: Follow up with technocenter and VAS team for new innovative products.
  • Sales Feedback: Dealing with sales feedback and related complaints received from end users through front liners.
  • Competitor Analysis: Work with Marketing Planning, Performance to follow up and monitor competitor's actions.
  • Value Added Services: Work with Marketing New Business (Content & Portal) to promote offers & services and define value added service.

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