Customer Experience Specialist
4 weeks ago
We're seeking a dedicated professional to provide top-notch support to our users. As a key member of our team, you'll be responsible for creating personalized service experiences that exceed expectations.
Key Responsibilities:
- Provide prompt, positive, and complete support resolutions to users via various channels.
- Support both shoppers and customers, ensuring a seamless experience.
- Identify trends in support interactions and escalate accordingly.
- Quickly resolve customer inquiries with empathy and kindness.
- Communicate effectively, exercising sound judgment when interacting with customers.
Qualifications:
We're looking for someone with excellent attention to detail, a proactive approach to solving customer issues, and a passion for delivering exceptional support. If you're a team player who thrives in a fast-paced environment, we'd love to hear from you.
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Customer Experience Specialist
3 weeks ago
Amman, Amman, Jordan Chalhoub Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Sales and Customer Care team as a Customer Experience Specialist. As a key member of our Hybrid Customer Care department, you will be responsible for delivering exceptional service to our customers across multiple languages, 24 hours a day, 7 days a week.Key...
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Customer Experience Specialist
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Amman, Amman, Jordan Basket باسكت Full timeJob SummaryBasket باسكت is seeking a highly skilled and empathetic Customer Experience Specialist to join our team. As a key member of our support operations, you will be responsible for delivering exceptional service experiences to our users.Key ResponsibilitiesProvide personalized and timely support resolutions to users via various channels.Support...
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Customer Experience Specialist
4 weeks ago
Amman, Amman, Jordan Chalhoub Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Sales and Customer Care team as a Customer Experience Specialist. As a key member of our Hybrid Customer Care department, you will be responsible for delivering exceptional service to our customers across multiple languages, 24 hours a day, 7 days a week.Key...
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Customer Experience Specialist
4 weeks ago
Amman, Amman, Jordan Crossover Full timeAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our team at Crossover. As a key member of our support team, you will be responsible for resolving complex customer issues that our AI bot is unable to assist with.Key ResponsibilitiesTake ownership of support incidents and utilize all available resources and knowledge to resolve...
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Customer Experience Specialist
4 weeks ago
Amman, Amman, Jordan Crossover Full timeAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our team at Crossover. As a key member of our support team, you will be responsible for resolving complex customer issues that our AI bot is unable to assist with.Key ResponsibilitiesTake ownership of support incidents and utilize all available resources and knowledge to resolve...
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Customer Experience Advocate
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Amman, Amman, Jordan BusinessChat Full timeCustomer Service Role at BusinessChatWe are seeking a skilled Customer Service Specialist to join our team at BusinessChat. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Improve customer satisfaction by resolving issues efficiently and...
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Customer Experience Specialist
1 week ago
Amman, Amman, Jordan Chalhoub Group Full timeCustomer Care AmbassadorAt Chalhoub Group, our Sales and Customer Care advisors are the face of our brands, responsible for delivering exceptional customer experiences across our virtual and physical sales floors.We're looking for a skilled Customer Care Ambassador to join our team, someone who can build and maintain strong relationships with our customers,...
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Customer Experience Specialist
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Amman, Amman, Jordan Basket باسكت Full timeCustomer Support Role at Basket باسكتWe are seeking a skilled Customer Support Agent to join our team at Basket باسكت. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through various channels.Key Responsibilities:Provide timely and effective support resolutions to customers via phone,...
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Customer Experience Specialist
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Amman, Amman, Jordan Basket باسكت Full timeDelivering Exceptional Support at Basket باسكتWe're seeking a dedicated professional to join our team as a Community Support Agent. In this role, you'll be responsible for creating a personalized service experience for our users.Key Responsibilities:Provide timely and effective support resolutions to users through various channels.Support both shoppers...
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Customer Experience Specialist
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Amman, Amman, Jordan Basket باسكت Full timeCustomer Support Role at Basket باسكتWe are seeking a skilled Customer Support Agent to join our team at Basket باسكت. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through various channels.Key Responsibilities:Provide timely and effective support resolutions to customers via phone,...
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Customer Experience Specialist
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Amman, Amman, Jordan Capital Bank of Jordan Full timeCustomer Lifecycle Management AssociateWe are seeking a highly skilled Customer Lifecycle Management Associate to join our team at Capital Bank of Jordan. In this role, you will be responsible for managing related promotions and campaigns to drive business growth and customer engagement.Main Responsibilities:Develop and implement Loyalty Programs to ensure...
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Customer Support Specialist
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Amman, Amman, Jordan Deel Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Deel. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide high-level customer...
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Customer Experience Ambassador
3 weeks ago
Amman, Amman, Jordan Chalhoub Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Ambassador to join our team at Chalhoub Group. As a key member of our Sales and Customer Care department, you will be responsible for delivering exceptional customer experiences across multiple channels.Key ResponsibilitiesManage customer enquiries, waiting lists, and preferences to ensure...
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Customer Experience Strategist
1 week ago
Amman, Amman, Jordan Amazon Full timeJob SummaryWe are seeking a highly skilled Customer Experience Strategist to join our team at Amazon. As a key member of our research team, you will play a critical role in driving impactful customer experience enhancements across all Amazon businesses.Key ResponsibilitiesCustomer Research: Plan, scope, and prioritize customer research studies to identify...
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Customer Experience Ambassador
4 weeks ago
Amman, Amman, Jordan Chalhoub Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Ambassador to join our team at Chalhoub Group. As a Brand Ambassador, you will be responsible for delivering exceptional customer experiences across our virtual and physical sales floors.Key ResponsibilitiesManage customer enquiries, waiting lists, and preferences to ensure seamless...
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Customer Experience Strategist
4 weeks ago
Amman, Amman, Jordan Amazon Full timeAmazon is seeking a skilled professional to lead customer research studies and drive impactful customer experience enhancements across all Amazon businesses. Key responsibilities include planning, scoping, and prioritizing customer research studies, working backwards from customer needs to identify areas that can drive enhancements. The ideal candidate will...
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Customer Experience Ambassador
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Amman, Amman, Jordan Chalhoub Group Full timeRole Overview As a Sales and Customer Care Representative at Chalhoub Group, you will be responsible for delivering exceptional customer experiences across our virtual and physical sales floors. Your primary focus will be on creating and building relationships with our customers through effective enquiry management, waiting list administration, and...
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Customer Experience Ambassador
1 month ago
Amman, Amman, Jordan Sporter Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team at Sporter as a Customer Experience Representative.Key ResponsibilitiesCustomer Interaction: Engage with customers through various channels, including live chat, calls, and emails, to provide timely and effective support.Problem-Solving: Listen to customers'...
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Customer Experience Strategist
4 weeks ago
Amman, Amman, Jordan Capital Bank of Jordan Full timeCustomer Lifecycle Management AssociateAt Capital Bank of Jordan, we are seeking a highly skilled Customer Lifecycle Management Associate to join our team. This role is responsible for managing related promotions and campaigns to drive business growth and customer engagement.Main Responsibilities:Lead and Implement Loyalty Program: Develop and execute a...
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Head of Customer Experience
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Amman, Amman, Jordan jeeny Full time{"title": "Head of Customer Service", "description": "About JeenyJeeny is a mobile application that simplifies daily commuting and transportation. Our mission is to make mobility accessible, affordable, and flexible for everyone.The RoleAs the Head of Customer Service at Jeeny, you will lead our vision for exceptional customer service standards. Your...