Customer Experience Specialist

2 weeks ago


Amman, Amman, Jordan Capital Bank of Jordan Full time
Customer Lifecycle Management Associate

We are seeking a highly skilled Customer Lifecycle Management Associate to join our team at Capital Bank of Jordan. In this role, you will be responsible for managing related promotions and campaigns to drive business growth and customer engagement.

Main Responsibilities:

  • Develop and implement Loyalty Programs to ensure customer retention and satisfaction.
  • Collaborate with the Marketing team to build brand awareness and create engaging campaigns.
  • Provide innovative ideas to drive business growth and improve customer experience.
  • Manage and analyze customer feedback and suggestions to inform business strategy.

Requirements:

  • Strong understanding of customer behavior and market trends.
  • Excellent communication and project management skills.
  • Ability to work collaboratively with cross-functional teams.
  • Strong analytical and problem-solving skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Apply Now:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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