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Technical Solutions Associate
2 months ago
We're seeking a skilled Technical Solutions Associate to join our team at SITA. As a key member of our presales team, you will play a crucial role in assisting with the technology planning and design choices within solutions used to meet the business requirements of our customers.
Key Responsibilities- Contribute to the design and development of innovative IT-based systems, ensuring robust, scalable, and efficient solutions that align with business needs.
- Assist with the technical qualification of proposals submitted to customers, developing knowledge of current new or evolving technologies and SITA solution portfolios.
- Collaborate with multiple parties, both internally and externally, to design and develop solutions.
- Assist with the transfer of projects for implementation.
- Interact with colleagues to gain knowledge and share ideas.
- Experience in IT Systems and ability to handle multiple customer cases.
- Strong technical writing and documentation skills.
- 2-3 years of presales experience in the Information Technology Industry.
- Degree or equivalent experience in Engineering and Computer Technologies is a must.
- Proven track record in producing, communicating, and documenting successful technical customer solutions.
- Ability to work independently is critical.
- Strong customer support and interpersonal skills are required.
- Be autonomous and agile in changing environments, with a sense of initiative and proactivity.
- Strong communication and analytical skills.
- Quality and process-oriented.
- Attention to details and understanding of process interlocks and dependencies.
- Proficiency in English is a must.
We're committed to creating an inclusive environment where diversity is valued. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. We offer a range of benefits, including Flex Week, Flex Day, Flex Location, Employee Wellbeing, Professional Development, and Competitive Benefits.